General Manager - LXR Hotels & Resorts Casablanca

Hilton Worldwide, Inc.; Nice; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player seeks a dynamic General Manager for a luxury hotel, responsible for leading the pre-opening phase and ensuring exceptional guest experiences. This role requires strong leadership, a focus on owner relations, and the ability to foster a collaborative team environment. The ideal candidate will have a proven track record in luxury hospitality, demonstrating innovative commercial strategies and exceptional stakeholder management. Join a forward-thinking company that values diversity and prioritizes the well-being of its team members, offering a vibrant workplace culture and opportunities for career growth.

Prestations

Career growth and development

Workplace flexibility

Go Hilton travel discount program

Innovative wellness programs

Qualifications

• Strong leadership skills with a focus on Owner relations and guest experience.
• Experience as a General Manager in quality hotels, especially with openings.

Responsabilités

• Manage hotel operations and lead the pre-opening phase.
• Ensure profitability, guest satisfaction, and team engagement goals are met.

Connaissances

Leadership

Owner Relations

Commercial Operations

Guest Experience

Team Member Engagement

Budget Management

Stakeholder Relations

Formation

Degree in Hotel Management

Description du poste

This service is set to disconnect automatically after {0} minutes of inactivity. Your session will end in {1} minutes. Click OK to reset the timer to {0} minutes.

You have been signed out. This service is set to sign out after {0} minutes of inactivity.

Job Description - General Manager - LXR Hotels & Resorts Casablanca (HOT0BKYD)

Job Description

General Manager - LXR Hotels & Resorts Casablanca (

Job Number:

HOT0BKYD )

Work Locations

Work Locations

: Metropolitan, LXR Hotels and Resorts Casablanca Morocco Boulevard Anfa Casablanca Casablanca

The Brand - LXR Hotels & Resorts

A collection of distinctive luxury hotels and resorts offering singular service and remarkable local experiences in the world's most alluring locations. One collection, infinite stories Hand- selected hotels and resorts found in the most intriguing corners of the world. Relax in serenity, or unwind in vibrant, urban surroundings. We find the legends; you make the stories.

The Property

LXR Hotels & Resorts Casablanca weaves the city's dynamic pulse into an exquisite tapestry of refined experiences, setting the stage for moments that resonate with sophistication and cultural depth. Here we encapsulate the hotel as a physical embodiment of the city's energy and cultural richness, presented through a lens of luxury and elegance. Manage the pre – opening phase of this stunning hotel to set it up for success.

The Role

This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and deliver hotel targets for an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

What will you be doing?

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage and lead the pre – opening phase of the hotel and the hotel operation once open.
• As the first LXR hotel in country, you and your team, will continue to build the reputation and activation of Hilton.
• Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goalsare met and exceeded.
• Lead in all key property issues including capital projects, customer service, and refurbishment.
• Ensure all decisions are made in the best interest of the hotel and Hilton.
• Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
• Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
• Lead in all aspects of business planning.
• Comply with and exceed Hilton Brand Service Standards.
• Ensure costs are controlled.
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
• Hold regular briefings and communication meetings with the HOD team.
• Respond to audits to ensure continual improvement is achieved.

What are we looking for?

The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Memberengagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel and ideally with hotel openings experience.

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• An Established luxury General Manager with pre-opening experience, ideally possessing experience within the Luxury Lifestyle segment.
• Strong ability to collaborate and foster networks and relationships, with owners, contractors, corporates, and Luxury travel agents – must be highly visible.
• Proven ability to deliver innovative commercial opportunities, with a strong track record of increasing profitability, particularly within the luxury travel agent sector, and a deep understanding of UHNW clientele and their expectations.
• Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.
• Exceptional stakeholder/owner relations experience.
• Ability to show resilience, judgement and leadership.
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
• In-depth knowledge of the hotel/leisure/service sector.
• Degree or diploma in Hotel Management or equivalent.
• English and French language mandatory, Arabic would be an advantage.

What is it like working for Hilton?

The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.