General Manager: Drive Guest Experiences & Team Excellence

Livezoku; Paris; Hybride; EUR 67 000 - 73 000; Plein temps

Avantages offerts par ce poste

Discounts and friend/family rates at Z

Pension plan

Staff meals and city views

Résumé du poste

Zoku Paris is seeking a General Manager to lead a vibrant team, shape guest experiences, and drive the commercial performance of a flagship hospitality concept. You will report to the operations director and champion lean processes, training, and engagement across the local team.

You will manage operations with a hands-on, data-driven approach, oversee P&L, and steer the guest community with a culture of professionalism and enthusiasm at every touchpoint.

Qualifications

• 4+ years of experience in a hotel leadership role (Hotel Manager or Operations Manager).
• Full responsibility for operational performance and P&L management.
• Experience leading cross‑functional teams in hospitality.
• Fluency in French and English; other languages are a plus.
• Valid EU working rights or French work permit.

Responsabilités

• Create exceptional guest experiences and lead the team to deliver memorable stays.
• Coach and develop the operations team ensuring peak performance and high standards.
• Provide commercial leadership to optimize revenue and control costs while meeting budgets.

Connaissances

Hospitality leadership

P&L management

Cross-functional leadership

French fluency

English fluency

EU working rights

Description du poste

Zoku Paris is seeking a General Manager to lead a vibrant team, shape guest experiences, and drive the commercial performance of a flagship hospitality concept. You will report to the operations director and champion lean processes, training, and engagement across the local team.

You will manage operations with a hands-on, data-driven approach, oversee P&L, and steer the guest community with a culture of professionalism and enthusiasm at every touchpoint.