General Manager

Staycity Group Aparthotels; Paris; Sur place; EUR 50 000 - 75 000; Plein temps

Résumé du poste

A leading urban aparthotel brand is seeking a General Manager for its Gare de l'Est location in Paris. This role involves shaping guest experiences while managing day-to-day operations across various departments. Candidates should have proven leadership experience, fluency in English and French, and a passion for hospitality. Join us to contribute to the modern hospitality landscape, supporting both team and guest success through strategic management and operational excellence.

Prestations

Bonus scheme for high performers

Discounted rates for stays

Education support for skills development

Two paid volunteer days

Employee Assistance Program (EAP)

Enrollment in leadership program

Qualifications

• 3+ years in a General Manager role or similar level.
• Proficiency in English and French.
• Experience in lifestyle hotels or aparthotels.

Responsabilités

• Support all Heads of Departments in property operations.
• Monitor and ensure compliance with safety regulations.
• Evaluate team performance and drive high performance culture.

Connaissances

Leadership

Strategic management

Adaptability

Detail-oriented

Team motivation

Formation

Bachelor's degree in Hospitality Management

Description du poste

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a General Manager for our 50 key Gare de l’Est aparthotel, to help shape the Staycity guest journey. (CVs to be submitted in English only please). If you thrive in a fast-paced environment, love working with great people, and want to make a real impact — we’d love to hear from you.

Benefits: We want you and your loved ones to thrive, we’ll support your health, wellness, learning and development and if you decide it’s time to start or grow a family rest assured we celebrate that too:

• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, and your family and friends
• Refer and earn scheme if you successfully refer a friend to work with us
• Education Support to help you foster new skills, build confidence and flourish
• Volunteer days: 2 paid volunteer days per year to support causes in your local community
• EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
• Personal development is important to us. As a General Manager, you will be automatically enrolled into our leadership program: Elevate - designed to harness your skills and make you an even better values driven and commercially astute leader.
  
  

We would love you to have:

• Proven leadership experience and 3+ years in a similar level role, along with significant experience within a lifestyle hotel or aparthotel
• Working proficiency in both English and French (CVs to be submitted in English only)
• Demonstrated success in driving revenues through the strategic management of commercial initiatives
• Humble and approachable, fostering a positive and inclusive work environment
• Forward-thinking and innovative, always looking for opportunities to improve operations
• Self-motivated and able to inspire and lead the team effectively
• Energetic, flexible, and adaptable to changing circumstances
• Possesses a keen eye for detail and is highly organized
• Ability to adapt effectively and make decisions under pressure
• Proficiency in engaging in strategic business discussions at a higher level
• Demonstrable ability to motivate, appraise, support and challenge the team to deliver world-class results on every aspect of the business
• Experience in providing training, guidance, and support to all teams, actively participating in day-to-day department activities and driving the culture of the team
• A bachelor's degree in Hospitality Management or a related field is preferred
  
  

What you can do for us:

• Support all HODs in all aspects of running the property, including front office, housekeeping, maintenance, sales and revenue
• Ensure that all departments operate within the Staycity Group brand SOPs, monitoring and taking action to any feedback within a timely manner
• Regularly evaluate individual and team performance against their goals to drive a high performance culture. Offer constructive feedback through on-the-job training, performance appraisals, one-on-one discussions, and team meetings.
• Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the EOD any shortcomings as soon as possible
• Ensure the hotel complies with all legislation and Staycity Group requirements regarding H&S and any other statutory regulations
• Enhance the team's skills and knowledge by delivering department-specific training plans that align with our strategic goals
• Cultivate collaborative relationships with other departments, fostering effective communication and teamwork across the organization.
• Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from guests after, and during their stay and resolve any guest disputes and complaints in a professional manner and within guidelines issued
  
  

Bring your curiosity, kindness, and energy to a team that’s shaping the future of modern hospitality. At Staycity, you’ll contribute to experiences that matter — for our guests, our people, and our cities.

Join us and be part of the journey.