General Manager

Sonic Drive-In; Paris; On-site; EUR 49,000 - 76,000; Full time

Job summary

Sonic Drive-In seeks a General Manager to lead all drive-in operations, coach staff, and ensure guest satisfaction. This role requires hands-on leadership, financial acumen, and a commitment to safety and quality standards.

You will recruit, train, and develop team members, manage costs, schedules, and inventory, and partner with the Area Supervisor to drive local marketing and guest experience excellence. Willingness to work long hours is essential.

Qualifications

• High school diploma or equivalent required.
• At least three years of restaurant management experience.
• Experience leading shifts without supervision.
• Knowledge of labor and safety regulations.
• Strong communication and leadership abilities.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate staff.
• Manage staff compensation levels per guidelines.
• Supervise all drive-in operations for optimal guest experience.
• Oversee opening and closing duties.
• Address guest issues/concerns effectively.
• Address employee issues/concerns promptly.
• Plan forecast and adjust food, labor, inventory to control costs.
• Lead regular team meetings to maintain standards.
• Prepare operational reports and maintain records.
• Develop and manage local marketing and business performance.
• Ensure maintenance of drive-in and equipment; supervise vendors.
• Ensure compliance with all policies, laws, and sanitation standards.

Skills

Leadership

Communication

Problem solving

Time management

Education

High school diploma or equivalent

Advanced studies in business or restaurant management (preferred)

Tools

Microsoft Office

Job description

At Sonic, you're a partner and we compensate you like one. It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Position: General Manager

Immediate Supervisor: Area Supervisor

Position Summary: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in’s operations and employees.

Essential Job Duties:

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees
• Manage drive-in employees’ compensation levels pursuant to company guidelines
• Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
• Manage opening and/or closing duties
• Handle and properly escape guest issues/concerns
• Handle and properly escape employee issues/concerns
• Manage, plan, forecast, and adjust the drive-in’s food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
• Lead regular team meetings to ensure employees are focused on operational standards and guest service
• Manage and maintain all drive-in recordkeeping
• Prepare and maintain all necessary operational reports
• Develop, implement, and manage action plans regarding local marketing and business performance
• Ensure proper maintenance of drive-in and equipment
• Supervise and manage vendor performance
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Manage regular cleaning and sanitation duties pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
• As needed, perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Education
• Required – High school diploma or equivalent
• Preferred – Advanced studies in business, restaurant management, or related fields
• Experience
• At least three years of restaurant management experience (QSR preferred)
• Experience running a restaurant shift without supervision
• Experience recruiting, interviewing, hiring, and managing employees
• Knowledge/Skills
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, accounting, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions