Assistant Manager(04359) - 1100 Armory Drive

Domino's; France; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A popular pizza chain in France is seeking an Assistant Manager to oversee store operations, ensure high-quality customer service, and manage team training. The role requires strong leadership skills, an understanding of operational standards, and the ability to meet service goals. The selected candidate will work full-time, focusing on maintaining brand standards and training team members to deliver exceptional service.

Qualifications

• Ability to answer phone calls and assist customers politely.
• Knowledge of Domino's menu and operational standards.
• Experience in team management and customer service.

Responsabilités

• Manage store operations and ensure service goals.
• Lead team training and maintain safety protocols.
• Conduct monthly P&L reviews with supervisors.

Connaissances

Customer service

Team leadership

Operational standards knowledge

Description du poste

Assistant Manager (04359) - 1100 Armory Drive

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Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:

Job Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra.
• All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
• No one is allowed to clear pizzas before it is ready to place in the oven.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say "Let me get your change" on every order NO EXCEPTION.
• No one is allowed to carry more than $20 while on the clock including personal money.
• No one is allowed to have a pocketknife or any weapon while working.
• Driver vehicles are to be neat and clean and in positive image while working.
• Drivers are not to be routed early or checked in early from delivery.
• Pizza makers must wash hands prior to making products.
• Only proper procedure for products is allowed.
• Every driver must have done Safe Delivery CBT.
• Every order is to be repeated for accuracy and name and address confirmed.
• Responsible for all results in assigned stores.
• Insuring food, labor and service goals are within goal.
• P&L review with direct supervisor each month.
• Minimum 50 hour work week with 1 day off and 1 on call day.
• Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Insure all stores are staffed and training of all team members.
• Repair and maintenance in all stores is maintained.
• For insuring all new products or ideas are implemented seamlessly.
• Insuring all stores run at a minimum 4 star level.
• Self OER’s are performed 1st week of each period and that appropriate corrections are made.
• Evaluations and raises are completed as needed and paperwork and D.O. notified.
• Follow through of all assignments as well as insuring all reports and paperwork is turned in timely.
• All reports and paperwork at the store level is complete and accurate.
• Knowing of all product and operational standards.
• All safety and security procedures are followed and equipment is in working order.
• Store Budgets Maintained.
• All school lunches are prepared and delivered within standards needed by school.
• Provide accurate and detailed accountability and insure paper trail exists.
• All equipment is available and utilized correctly.
• Inventory checks performed on each store each month.
• Systems checklist and visit books utilized and in place and used.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• General Business
• Software Development and IT Services and IT Consulting