Gaming Moderator - Korean

TN France; Paris; À distance; EUR 25 000 - 35 000; Temps partiel

Résumé du poste

An innovative company seeks passionate gamers to join their remote moderation team. This role involves reviewing graphic images and sound files to ensure community guidelines are upheld. With flexibility to work approximately 4 hours a week, candidates will moderate content in both Korean and English, while also mentoring new team members. Enjoy a work-life balance with 100% remote work, generous holiday allowances, and family-friendly policies. If you're a digital native with a love for gaming and social media, this opportunity is perfect for you!

Prestations

100% Remote Work

33 days of holidays

Birthday off

Annual Occasion Day

Volunteer day off

Family-friendly policies

Wellbeing Support

Flexible Fridays

Career Break

Qualifications

• Excellent language skills in Korean and English for moderation.
• Experience in community management or gaming forums.

Responsabilités

• Moderate content according to guidelines and escalate sensitive issues.
• Support and mentor new moderators while managing project schedules.

Connaissances

Korean language skills

English language skills

Moderation experience

Community management

Gaming enthusiast

Social Media knowledge

Self-discipline

Description du poste

Social network you want to login/join with:

As a core part of the opportunity, you will be reviewing strong graphic images, sound files, and written content that may violate the guidelines of the community.

Responsibilities

1. Follow Guidelines: moderating in accordance with The Social Element guidelines and client-specific guidelines.
2. Escalation of Sensitive Content that falls within the official guidelines e.g., child safety, bomb threats, etc.
3. Carrying out moderation and training according to the scheduled times in the project schedule.
4. Complete Shift Reports using templates provided according to individual project requirements.
5. Support and mentor moderators, providing guidance to new moderators.
6. Inform Project Managers of technical or content issues and provide feedback on client issues.

Working Hours

Ideally, candidates should have flexibility to work across weekdays and weekends to cover all project hours.

Expected work is approximately 4 hours per week, with a minimum availability on Friday, Saturday, Sunday, and Monday.

Hours may vary depending on project needs.

Child Protection

We prioritize the safety of children and require all candidates to agree to a criminal background check and provide two professional referees upon accepting an offer.

Requirements

• Excellent Korean and English language skills: necessary for moderating content in both languages.
• Background experience: moderation, community management, or extensive gaming enthusiast experience, including voluntary moderation of gaming forums or chat rooms.
• Passionate Gamer: enjoyment and familiarity with gaming on consoles or PC.
• Social Media knowledge: familiarity with platforms like TikTok, Twitch, Discord, Facebook, Instagram, etc., and awareness of gaming trends.
• Digital native: comfortable with various technologies, apps, online, and cloud platforms.
• Self-disciplined: capable of managing time and priorities independently while working remotely.
• IT Policy: PC must meet specified hardware and software requirements, including OS, processor, RAM, internet speed, webcam, headset, and 2FA device. Chromebook, Linux, and Cloud VMs are unsupported.

Benefits

• 100% Remote Work: flexible work/life balance.
• 33 days of holidays: increasing with service up to 36 days, including bank holidays.
• Birthday off: enjoy your special day.
• Annual Occasion Day: for significant life events.
• Volunteer day off: one paid day annually for community or charity work.
• Family-friendly policies: including enhanced parental leave.
• Wellbeing Support: access to a Wellbeing Coordinator and Employee Assistance Programme.
• Flexible Fridays: leave early or take time off on Fridays.
• Career Break: unpaid leave after 1 year of service, up to 1 year.
• and many more... *Benefits may vary by location and employment status.