Functional Domains Director

Europcar; Paris; Hybrid; EUR 95,000 - 130,000; Full time

Job summary

A global rental car service is seeking a Functional Domain Director to lead end-to-end delivery and modernization of applications. The role requires extensive experience in IT delivery, project management, and strong leadership skills. Responsibilities include managing budgets, overseeing cross-domain collaboration, and ensuring compliance with regulations. The ideal candidate will have over 10 years of experience in complex IT environments and proficiency in Agile methodologies. This position is based in Paris.

Qualifications

• 10+ years of experience in IT delivery or product management.
• Proven experience managing complex digital or enterprise application portfolios.
• Strong understanding of SDLC and cloud integration practices.

Responsibilities

• Lead end-to-end delivery of domain initiatives ensuring scope and timelines.
• Oversee cross-domain dependencies and report on roadmap progress.
• Manage domain budget, vendor contracts, and ensure compliance.

Skills

Leadership

Agile methodologies

Project management

Vendor management

Budget management

Education

Bachelor's degree in IT or related field

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## ## **Job Description****MISSION :**The Functional Domain Director leads the end-to-end delivery, performance, and modernization of all products and applications within the assigned Functional Domain. He/She ensures full alignment between business priorities and IS&T capabilities through the mirrored Domain, guaranteeing value creation, operational excellence, and digital transformation. The role is mainly accountable for:* Domain strategy & roadmap* Application delivery & portfolio execution* Run & production stability* Budget, vendor, and resource management* Compliance, architecture alignment, and modernization* Performance KPIs and continuous improvementHaving a coordination role across domains and at portfolio level, they have a shared accountability for global IS&T delivery and contribute to :* IS&T Global priorisation,* Dependency & Capacity Awareness,* Alignment with IS&T portfolio and delivery constraints,* Cross-domain arbitrations, not only local optimisation**MAIN RESPONSABILITIES :**1. Domain Strategy & Governance* Define and maintain the IT roadmap for the domain, ensuring alignment with business strategies, IS&T vision, architecture, security, QA, and data governance standards, and modernization objectives.* Structure and govern the domain portfolio of initiatives, ensuring prioritization based on value, feasibility, dependencies, and resource constraints.* Contribute actively to IS&T portfolio prioritization, ensuring that domain initiatives are aligned with overall IT strategy, delivery capacity, and business value across all domains.* Ensure that backlog prioritization and roadmap decisions within the domain are consistent with portfolio-level decisions and delivery commitments.* Represent the domain in IS&T governance forums, strategic committees, and cross-domain review boards, providing clear recommendations based on value, urgency, dependencies, risks, and resource constraints.2. Product, Project & Delivery Management* Oversee end-to-end delivery of domain initiatives, ensuring expected scope, timelines, quality, and cost targets are met.* Ensure Product Team Managers, Product Managers, BAs, Functional leads, Solution Architects, and Engineering teams work in coordinated, integrated delivery mode.* Ensure domain priorities are balanced against global IS&T constraints, avoiding silo-driven prioritization and local optimization.* Identify, assess, and manage cross-domain dependencies impacting projects and product evolutions, in close collaboration with Portfolio Management and Project Managers, including major transformation initiatives.* Anticipate resource contention and delivery conflicts between domain initiatives and transversal programs, and proactively propose trade-offs or sequencing options.* Ensure integration of modern engineering practices (DevOps, CI/CD, automation, observability) into delivery activities.* Validate architectural decisions, technical feasibility, and delivery readiness for all initiatives.3. Run, Stability & Operational Excellence* Own domain-level run performance, including stability KPIs, SLA adherence, incident rate, MTTR, and production quality.* Steer L2 and L3 support activities in collaboration with SW Engineering, IT Ops, and QA.* Drive proactive incident prevention, technical debt reduction, and obsolescence remediation.* Guarantee compliance with audit, security, data privacy, and legal/ regulatory requirements.4. Resource, Budget & Vendor Management* Manage domain budget (CapEx/OpEx), cost allocations, vendor contracts, and license models.* Ensure accurate resource capacity planning, covering internal teams and external partners.* Monitor vendor performance, delivery SLAs, and contribute to sourcing strategy decisions and vendor selections.* Ensure the domain maintains the right mix of skills to support modernization and business expectations.* Ensure high availability and performance during peak traffic periods.5. Stakeholder Management & Business Interlock* Act as the IT single point of contact for business leadership within the domain.* Ensure structured intake, qualification, and prioritization of business demands.* Provide transparent reporting on roadmap progress, risks, incidents, and value realization.* Manage alignment with other Functional Domains on transversal processes and projects, dependencies, data exchanges, and end-to-end flows…6. Transformation & Modernization Leadership* Lead modernization activities: API-first, microservices, cloud adoption, UX improvements, system simplification, and legacy decoupling.* Collaborate closely with Enterprise Architecture & Data to ensure long-term sustainability of domain solutions.* Promote continuous improvement, standardization, industrialized delivery, and quality-by-design.7. Specifics Domain**eCommerce and Product*** Own digital channels (Web, Mobile), CRM, Loyalty, Customer Experience, Marketing Automation, and Subscription applications.* Ensure consistency of omnichannel experiences and funnel optimization (traffic → conversion → retention).* Coordinate closely with Marketing, product, eCommerce, Digital, and Customer teams.* Drive cultural change toward modern engineering, agility, and cross-functional collaboration**Finance, Purchasing, Legal & HR*** Owns systems for billing, payments, ERP applications, interfaces within this ecosystem and with all external systems dealing with finance, HR data flows (eg. invoicing, O2C, legal/compliance systems, HR management system)* Ensure Compliance and regulatory constraints in all the financial and HR flows : PCI-DSS, PSD2, local regulations (eg PT invoice certification)* Coordinate with financial management leaders (CFO team, SSC, countries CFOs, Billing and payment leaders and HR projects leads)* Drive cultural change toward modern engineering, agility, and cross-functional collaboration**Fleet & Vehicles*** Own systems for Fleet Planning, Vehicle Lifecycle, In/Defleet, Telematics, Maintenance, and Remarketing.* Ensure robust ingestion and use of connected-vehicle data* Coordinate with OEMs, telematics providers, and Fleet Operations leadership.* Drive cultural change toward modern engineering, agility, and cross-functional collaboration.**Rental Operations*** Own applications supporting Rental workflows: Digital RA, QMS, station tools, kiosks, and Call Center / NPS systems.* Ensure operational readiness, ergonomics, and reliability of frontline tools.* Support operational KPIs (queue time, TAT, NPS) through system enhancements.* Drive digitalization of rental processes, including mobility tools for station staff (OSCAR)**Sales & IPD*** Own IT systems supporting B2B Sales, Corporate Accounts, Partner/Franchise management, and Distribution APIs* Ensure robust partner onboarding, API performance, and integration consistency across partners.* Support commercial strategy, contract management processes, and partner experience.* Enable franchise digitalization and harmonize partner-facing platforms globally.**IDEAL EXPERIENCE*** 10+ years of experience in IT delivery or product management, including leadership of complex digital or enterprise application portfolios.* Proven experience managing multi-team, multi-vendor environments.* Strong understanding of SDLC, Agile/Hybrid delivery methods, project management, enterprise architectures, cybersecurity, cloud, integration, and data practices.* Experience working with senior business leadership and leading transformation initiatives.**SKILLS & COMPETENCIES****Leadership*** Team leadership, coaching, and ability to influence at senior levels.* Strong prioritization and decision-making