Full- Time Supervisor

JD Sports / Livestock / Size?; Laval; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An established industry player in sports-fashion retail is seeking a Full-time Supervisor for its Laval location. This role is pivotal in delivering outstanding customer experiences and fostering team growth. You will oversee key operational tasks, including inventory management and employee performance evaluation, while ensuring a positive and inclusive work environment. With a focus on community outreach and a passion for streetwear culture, you will play a crucial role in achieving business results and setting the standard for retail excellence. Join this dynamic team and make a significant impact in the retail landscape.

Qualifications

• Minimum 2 years of retail management experience required.
• Passion for streetwear and sneaker culture is essential.

Responsabilités

• Ensure high customer satisfaction and operational excellence.
• Train and develop a team to deliver exceptional customer experiences.

Connaissances

Retail Management

Team Training and Development

Customer Engagement

Problem-Solving

Financial Analysis

Description du poste

Friday, April 11, 2025

The Team:
JD Sports is a sports-fashion retail company with the goal to inspire the emerging generation of globally minded consumers through the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With expanding retail stores across Canada, the Group is continuously attracting and developing diverse talent, fostering an inclusive work environment. JD aims to set the global standard for retail experience by delivering authentic brands in a premium environment, which remains central to its strategy.

The Role:
Our Retail team is seeking a Full-time Supervisor for our JD Sports Carrefour Laval location. Join our rapidly growing team at JD Sports Canada. Your main responsibilities will include delivering excellent customer experiences, fostering team growth and development, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties/Responsibilities:

• Ensure high customer satisfaction by being knowledgeable about all products.
• Train and develop a team focused on delivering exceptional experiences through coaching and feedback.
• Achieve business results and meet KPIs.
• Deliver sales, customer experience, merchandising, visual presentation, and operational standards.
• Act as a liaison between customers, sales associates, and store leadership.
• Learn and share expertise on products and trends to meet customer needs.
• Maintain awareness of product knowledge and upcoming trends.
• Contribute to a positive, inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize company culture, personal growth, and self-awareness.
• Provide outstanding experiences consistently, sharing our products with the community.

Skills/Experience/Knowledge Needed:

• Minimum 2 years of retail management or keyholder experience.
• Passion for streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confident in engaging customers to deliver elevated experiences.
• Enthusiastic about achieving results through customer interactions and athletic products.
• Strong problem-solving, decision-making, and financial analysis skills.
• Resourceful and adaptable in a dynamic omni-channel retail environment.
• High ethical standards, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Inspirational and empathetic leadership with a drive to exceed results and celebrate successes.