Front Office and Reservation Manager H/F

TN France; Paris; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

An established industry player is seeking a Front Office and Reservation Manager to lead operations at a new hotel in Paris. This role involves managing reception and reservations, ensuring exceptional guest experiences, and overseeing team training. The ideal candidate will possess strong leadership skills and a passion for hospitality, with opportunities for international career growth and professional development. Join a vibrant team that celebrates achievements and fosters a collaborative environment. If you are ready to make a significant impact in the hospitality sector, this is the perfect opportunity for you!

Prestations

Bonus program based on guest ratings

International career opportunities

Staff discounts across hotels

Personal and professional development

Team celebrations and events

Qualifications

• Experience in hotel management with a focus on team leadership.
• Strong commitment to quality service and excellent communication skills.

Responsabilités

• Manage reception and reservations for the new hotel in Paris.
• Oversee guest check-in, check-out, and coordinate staff schedules.

Connaissances

Hotel Management

Team Leadership

Communication Skills

Budget Management

Customer Service

English Proficiency

Description du poste

Front Office and Reservation Manager H/F, Paris

Client:

Location:

Paris, France

Job Category:

Other

EU work permit required:

Yes

Job Reference:

62a5d0afb564

Job Views:

5

Posted:

01.05.2025

Expiry Date:

15.06.2025

Job Description:

Your responsibilities

• Manage reception and reservations for the new Motel One hotel in Paris Porte de Versailles (346 rooms).
• Oversee guest check-in and check-out, reservations, overbookings, and options management.
• Coordinate scheduling and manage staff leave.
• Control costs and manage the accommodation budget.
• Implement and maintain the internal quality management system of Motel One.
• Lead internal team training and coordinate cross-training for reception and reservations staff.

Your profile

You possess a charismatic personality with a strong sense of hospitality? We look forward to welcoming you! Essential conditions include:

• Previous professional experience in a similar hotel management role, including team leadership.
• Experience in a large-scale establishment, participation in hotel openings, or experience with conference markets is a plus.
• Interest in team management; previous managerial experience is advantageous.
• Commitment to quality service, excellent communication skills, and a passion for hospitality.
• Open-mindedness, good communication skills, a professional appearance, and proficiency in English (spoken and written).
• Team spirit and willingness to assist other departments as needed.

Our attractive benefits

• Bonus program: The better the guest ratings, the higher the bonus!
• International career opportunities: Explore various career paths within our hotels worldwide or join new openings.
• Staff discounts: Enjoy attractive rates across our hotels in Europe and the USA.
• Personal and professional development: Extensive onboarding, annual training, and coaching at our One University.
• Team celebrations: Summer parties, Christmas events, and our international soccer tournament.
• And more...

Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, visit our Blog.

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