Front of House Assistant

VILLANOVA UNIVERSITY; Villanova; Sur place; EUR 20 000 - 40 000; Temps partiel

Résumé du poste

Villanova University is seeking a Front of House Assistant to support performances at the Mullen Center. The position requires excellent communication and customer service skills, making it ideal for students. This role offers a unique opportunity to work in an engaging environment while developing essential skills for your future career.

Qualifications

• Must have excellent communication skills.
• Experience in customer service within an academic environment preferred.

Responsabilités

• Provide Front of House assistance for performances and events.
• Maintain relationships with patrons and assist with inquiries.

Connaissances

Excellent communication

Customer service

Formation

Registered Villanova student

Description du poste

Front of House Assistant

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Posting Details

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Position Information

• Posting Number: 20234737V
• Position Title: Front of House Assistant
• Posting Type: Student
• Hours/week: 15-20
• Eligibility: Work study preferred but open to all students
• Semester: 2024-2025 Academic Year
• Location: Mullen Center

Detailed Work Schedule: Working Evenings, Weekend Afternoons, Weekend Evenings

Number of positions: 15

Department: 824 - Performing Arts Center

Contact Name: Tina Sheing

Contact Phone/Extension: 6105195006

Job Description

Provide Front of House (FOH) assistance (e.g., concessionaires, ushers) for MULLEN CENTER performances and events.

Maintain knowledge of and positive relationships with the University and patrons.

Assist with patron complaints or inquiries.

Requirements

• Must be an excellent communicator within an academic environment, with the ability to instruct, supervise, and clearly explain ticketing and front of house procedures to diverse audiences (e.g., creative personnel, students, staff, external clients).
• Excellent customer service skills and ability to develop and sustain productive relationships.

Additional Information

• Physical Demands: Standing for periods of time, some light lifting.
• Wage Rate: $10.00 - $13.00

Application Details

Closing Date: 06/02/2025 (11:59 pm ET)

Open Until Filled: Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student?
• Yes
• No
• * Are you eligible for work study?
• Yes
• No
• I don't know
• * What is your availability? (days and times)
• * Have you ever worked on campus before? If “Y”, what department and semester/year?

Optional Applicant Documents

Required Documents

Optional Documents