front end supervisor - retail

RONA inc.; Laval; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading retail company located in Laval is seeking a Supervisor to oversee frontend staff and ensure exceptional customer service. The candidate should have at least 1 year of retail and supervisory experience, strong problem-solving skills, and excellent communication abilities. Join us to enjoy benefits like employee discounts and career development opportunities. This is a full-time permanent position with a commitment to diversity and inclusion.

Prestations

Inclusive and safe working environment

Promotion of work-life balance

Exclusive employee discounts

Annual salary review

Opportunities for advancement

Qualifications

• 1 year of retail experience required.
• 1 year of experience in supervising a team.
• Strong problem-solving skills needed.
• Excellent communication skills are essential.
• Attention to detail is important.

Responsabilités

• Supervise frontend staff to maintain service standards.
• Oversee register coverage and supply usage.
• Provide refunds and monitor cash drawer amounts.
• Perform opening and closing procedures.
• Assist customers and address any issues.
• Train and mentor new associates.

Connaissances

Retail experience

Team supervision

Problem solving

Communication skills

Attention to detail

Description du poste

Job details

Sales, Customer Service - At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community - Teamwork and ongoing training - A comprehensive training program for all new hires - A student incentive program - And much more! Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you\'ll train our associates to make every visit a positive experience!

Your role

• Supervise frontend staff to ensure service standards are being maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service by assisting customers and addressing any issues
• Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure the store runs smoothly

Qualifications

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem solving skills
• Excellent communication skills
• Strong attention to details

Location and terms

• Location Laval , QC H7T 1C7
• Work location On site
• Salary Not available
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source Jobboom #3479015

EEO notice

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.