French Travel Experience Advisor - Sofia

Cross Border Talents; Marseille; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Full training

Career growth pathways

Supportive environment

Job summary

A leading travel company is seeking a French Travel Experience Advisor to assist customers in planning unforgettable trips. The ideal candidate is fluent in French and English, possesses strong communication skills, and has a passion for travel. This role combines customer service with creative problem-solving to ensure customers enjoy their journeys. Join a diverse team and help others explore the world confidently.

Qualifications

• Fluent in French and English, with strong communication skills.
• Experience in travel or customer-facing roles is a plus.
• Capable of working under pressure while remaining solution-oriented.

Responsibilities

• Assist travelers in French and English via phone, chat, and email.
• Provide expert advice on destinations and accommodations.
• Solve problems efficiently and with empathy.

Skills

Fluent in French (C1/C2)

Fluent in English (B2+)

Calm communication style

Empathy in problem-solving

Job description

French Travel Experience Advisor - Sofia

About the job French Travel Experience Advisor - Sofia

French Travel Experience Advisor

Craft Journeys. Create Moments. Speak Their Language.

You don't just book tickets you shape experiences.

If you're fluent in French and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. Were hiring a Travel Experience Advisor to assist customers with their journeys and make each one unforgettable.

This is more than customer support. It's about being the calm voice on the line when a trip needs rescuing, or the excited guide helping someone take off for their dream vacation.

What You'll Be Doing:

Assist travelers in French and English via phone, chat, and email from booking changes to itinerary support

Provide expert advice on destinations, routes, and accommodations

Solve problems with empathy and efficiency, even when plans dont go as planned

Stay informed about travel trends, safety updates, and company services

Represent the brands voice warm, capable, and human

Who You Are:

Fluent in French (C1/C2) and English (B2+)

You've got a calm, clear communication style and a natural sense of service

Previous experience in travel, hospitality, or customer-facing roles is a bonus but personality matters more

Able to stay solution-oriented and professional under pressure

Why You'll Love It:

Join a diverse team of travel lovers and cultural connectors

Receive full training and career growth pathways

Work in a supportive, internationally-minded environment

Help people explore the world and maybe get inspired to plan your own next adventure

Wherever they're going, you'll help get them there with confidence.

Ready to turn your language skills into unforgettable travel moments? Apply now and start building journeys one call at a time.