French-speaking Service Support & Contracts Specialist (Paris)

Boston Scientific; Les Ulis; Hybride; EUR 50 000 - 65 000; Plein temps

Résumé du poste

Boston Scientific is seeking a Service Support & Contracts Specialist to join their Capital Equipment Technical Services team, based in regions like Kerkrade, Paris, and Brussels. This role focuses on handling service contract documentation and providing administrative support in a dynamic, multicultural environment. Successful candidates will be fluent in both French and English, experienced in administrative roles, and familiar with tools like SAP. Join a team that contributes to impactful patient care every day.

Prestations

Flexible hybrid setup

Opportunity for experience in healthcare

Qualifications

• A few years of relevant experience in administrative support or service coordination.
• Fluent in French and English (written & spoken).
• Comfortable working in a multicultural, international team.

Responsabilités

• Creating and updating service contracts and preparing related quotes.
• Coordinating contract changes and administrative support for sales and service teams.
• Maintaining complete and accurate documentation in internal systems.

Connaissances

Fluency in French

Fluency in English

Proficient in SAP

Microsoft Office

Attention to detail

Organizational skills

Solution-oriented

Outils

SAP

GSMS

Servicemax

Salesforce

Description du poste

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Location : Kerkrade (NL), Paris (FR), Brussels (BE), or Düsseldorf (DE). Please note the role will be posted separately in multiple regions, but we are only hiring one person.

Contract : 1-year fixed-term

Language requirements : at least English & French, German is a great plus.

Salary : €50-65k depending on country and experience.

If you enjoy coordinating processes, supporting commercial teams, and working behind the scenes in a fast-paced environment, this could be your next role. We’re looking for a French-speaking Service Support & Contracts Specialist (official job title : Service Contracting & Billing Specialist) to join our Capital Equipment Technical Services (CETS) team at Boston Scientific.

In this administrative support role, you’ll help ensure service contracts are accurate, customer requests are followed up on time, and internal processes run smoothly. You’ll work with service engineers, sales teams, and hospital customers across EMEA – providing vital coordination and data support to keep things moving.

What you’ll be doing

Your role focuses on handling service contract documentation, processing quotes, and supporting billing and reporting processes. You’ll work closely with internal stakeholders to track service case progress, prepare documentation, and maintain records in our systems (SAP, Servicemax, GSMS).

The work is varied and often deadline-driven – one moment you might be chasing an update from the field, the next reviewing install base data or coordinating a contract change. Throughout, your attention to detail and structured way of working will make a real difference.

Day-to-day activities may include :

• Creating and updating service contracts and preparing related quotes
• Coordinating contract changes, service entitlements, and administrative support for sales and service teams
• Maintaining complete and accurate documentation in internal systems
• Assisting with billing coordination, reporting, and data updates
• Supporting project-based tasks and install base reviews

You will work alongside a committed and friendly team based across Europe. The atmosphere is supportive and fast-paced, with lots of interaction between departments. No two days are the same, and your work has a direct impact on both internal operations and patient outcomes.

What we’re looking for

You bring a few years of relevant experience in a similar role, such as administrative support, service coordination, commercial operations , or sales support . Healthcare or MedTech experience is a plus but not required.

We’re looking for someone who is :

• Fluent in French and English (written and spoken)
• Proficient in SAP or similar ERP systems
• Comfortable using Microsoft Office , especially Excel and Outlook
• Accurate, organized, and solution-oriented
• Confident working in a multicultural, international team

Any experience with GSMS, Servicemax, or Salesforce is helpful but not essential.

What we offer

This is a 1-year fixed-term contract in a growing and fast-paced organization. While we can’t guarantee an extension, the role offers valuable experience in a business that makes a meaningful impact on patient care and hospital operations.

You’ll work in a diverse, friendly team with a flexible hybrid setup. The role can be based in Kerkrade, Paris, Brussels, or Düsseldorf , depending on your preference.

Ready to apply?

Join a team that’s helping hospitals across Europe deliver high-quality care, every day. Apply now to be part of Boston Scientific’s mission to advance science for life.

Requisition ID : 609062

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE : BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!