French speaking Customer Support Agent

Next Job Abroad; Nantes; Remote; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Relocation support including flight and accommodation

Competitive monthly salary with bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Community & social initiatives

Free Greek language courses

Modern premises & break areas

Great Place to Work-certified company

Job summary

A recruitment agency is looking for French speakers for a customer service role, offering remote options from Greece. Responsibilities include effective customer communication and case tracking. Candidates should be fluent in French with strong English communication skills. Benefits include relocation support, competitive salary, and professional growth opportunities in a diverse work environment.

Qualifications

• Fluency in French is a must.
• Strong communication skills are essential.
• Proficient in using technology and multitasking.
• Computer knowledge / tech savviness expected.
• Resourceful, able to multitask in a fast-paced environment.
• Thrive as a team player in a high-energy setting.

Responsibilities

• Communicate with customers via phone, chat & email.
• Track and close cases efficiently.
• Maintain high customer satisfaction.
• Build and maintain strong relationships with partners with empathy.
• Work toward targets set by client statement of work and internal targets.

Skills

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Computer knowledge/tech savviness

Resourceful

Ability to multitask

Team player in a fast-paced environment

Job description

Overview

We're looking for French speakers for several different projects right now! Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age