French-Speaking Customer Service in Lisbon (with relocation)

Cbtalents; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

Une entreprise de renommée recherche un Représentant du Service Client pour offrir un soutien de premier ordre à ses clients. Vous aurez la mission de gérer les interactions clients, tout en contribuant à la satisfaction maximale. Le poste nécessite une maîtrise du français et une attitude orientée client. En prime, des avantages tels que l'assistance à la relocalisation et l'assurance santé dès le premier jour sont proposés.

Prestations

Relocation Assistance

Apartment Assistance

Health Insurance from Day 1

Qualifications

• Fluent in French (C1 / C2) + English B1.
• Strong communication and problem-solving skills.
• Customer-focused with a positive, proactive attitude.

Responsabilités

• Handle inbound & outbound customer interactions via phone and digital channels.
• Ensure First Contact Resolution and top-notch customer satisfaction.
• Create sales & retention opportunities through personalized engagement.

Connaissances

Communication

Résolution de problèmes

Description du poste

Are you a French speaker with a talent for communication?This is your chance to become a Customer Service Representative for a prestigious brand , helping customers with top-tier support and personalized solutions!

Whats in it for you?

Relocation Assistance : We help you settle in!

Apartment Assistance : Your comfort, our priority!

Health Insurance : from Day 1 Because your well-being matters!

Schedule : 40h per week | 8h per day | Monday to Saturday, 07 : 00 - 18 : 00

Your Mission :

• Handle inbound & outbound customer interactions via phone and digital channels
• Provide expert guidance on products, services, and sustainability efforts
• Ensure First Contact Resolution and top-notch customer satisfaction

Create sales & retention opportunities through personalized engagement

Who are we looking for?

Fluent in French (C1 / C2) + English B1

Strong communication & problem-solving skills

Customer-focused with a positive, proactive attitude

Ready to start your journey with us? Apply now and bring your passion for coffee to life!