French or Italian or Spanish Customer Service Executive

JR France; Les Ulis; Sur place; EUR 28 000 - 40 000; Plein temps

Résumé du poste

A leading travel company seeks passionate individuals for a customer care role, focusing on maintaining supplier relationships and assisting travelers. This position requires Korean fluency and offers competitive salary and growth opportunities in a dynamic international environment.

Qualifications

• Experience in customer service in the travel industry preferred.
• Fluency in Korean and full proficiency in English required.
• Willingness to work on weekends and holidays.

Responsabilités

• Negotiate and maintain relationships with supplier partners.
• Communicate proactively with groups to resolve issues.
• Log and communicate all actions related to group management.

Connaissances

Customer service experience

Communication

Negotiation

Fluency in English

Fluency in Korean

Knowledge of other languages

Description du poste

We're looking for passionate individuals with customer care experience in the travel industry and fluent Korean language skills. If you thrive in a fast-paced, international environment, this is your moment! A competitive salary and exciting growth opportunities await!

G2 Travel is a wholesale tour operator that plans and organises trips worldwide for nearly half a million travelers annually. We have a network of offices across Asia, the Middle East, Europe, and North America.

Responsibilities:

• Negotiate, contract, and maintain relationships with supplier partners.
• Obtain and supply contact details before deadlines to ensure complete information for groups.
• Maintain proactive contact with groups via phone, social media, and in-person (where applicable) to anticipate and resolve issues.
• Minimize costs for the business and groups related to changes.
• Log and communicate all actions regarding groups, including relevant cost information.

Qualifications:

• Customer service experience in the travel industry preferred.
• Languages: Korean native preferred, full proficiency in English required. Other languages such as German, French, Italian, Spanish, Czech are desirable.
• Willingness to work on weekends, holidays, and rotating shifts.

Note: This job requires an EU work permit.