French Field Support

Blackapple Solutions LLC; Paris; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

A leading technology consulting firm is urgently hiring a French Field Support for a contract position in Paris. The role involves deploying applications, troubleshooting, and requires excellent customer service skills. Ideal candidates should be team players, experienced in ITIL and familiar with various deployment tools and systems.

Qualifications

• Experience in a challenging environment.
• Understanding of SLAs in high priority incidents.
• Comfortable working with client senior management.

Responsabilités

• Deploy packaged applications and patches.
• Troubleshoot issues within agreed SLA.
• Re-image laptops and desktops.

Connaissances

Customer service skills

Troubleshooting

Team player

Formation

ITIL V3 Foundation

Outils

Altiris

SCCM

Windows Server 2012

Exchange Server 2010

Mobile Iron

Description du poste

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission of becoming internationally renowned Systems Integration Company.

Job Description

Hi,

Hope you are doing well..!

This is Ramya from Blackapple Solutions Ltd.
At the moment we have an urgent opening for French Field Support for Contract position based at Paris, France.
Here below I am sending you the job description for your referral. Please let me know your interest as soon as possible along with your updated CV and below mentioned details so that I can process your resume to my client NIIT. It would be great if you could refer your friends or colleagues who are looking for similar kind of roles.

please fill in the details And send it me ASAP:

Availability/Notice period:
Current Location:
Total Experience:
Years of Relevant Skill Experience:
Current salary:
Expected Pay rate:
Current salary:
Nationality/Visa:
Willing to work in Paris, France (Yes/No):
________________________________________
Job Description:
Role : French Field Support
Location : Paris, France
Job type : Contract(3-6 months)
Client : NIIT

Job Description

• Deploy packaged applications and patches.
• Re-image or deploy OS image on laptops and desktops.
• Resolve and troubleshoot all issues within the agreed SLA of the incident or request.
• Change backup tapes on the server according to the schedule.
• Experience using Altiris and SCCM deployment solutions.
• Experience using Windows Server 2012.
• Configuring mailboxes on Exchange server 2010.
• Configuring iPhone and iPad for users to send and receive company emails using Mobile Iron.
• Patching network ports.
• Excellent customer service skills.
• Team player.
• Some travel involved to other locations particularly Lille in France
• Managing multiple site locations.
• Comfortable working with client senior management.
• Clear understanding of SLAs especially in a High Priority Incident environment.
• ITIL V3 Foundation – Preferable not essential.
• Experience in a challenging environment.

Kind Regards

Ramya
Junior IT Recruiter (UK & Europe)
Blackapple Solutions Ltd
8 Cherry Tree Centre, Market Street, Huddersfield,
West Yorkshire, United Kingdom, HD1 2ET
Contact: [phone] EXT (917)
Web : www.blackapple-solutions.co.uk


UK | USA | Europe | India
Save time, money and hassle by using BSL for your IT recruitment needs

Additional Information

All your information will be kept confidential according to EEO guidelines.