French Customer Support Specialist - Fully Remote in Greece

Dila Recruitment; Marseille; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Dila Recruitment is seeking a French Customer Support Specialist to work remotely in Greece. In this role, you will provide exceptional support to customers through various communication channels while maintaining high satisfaction levels. Competitive salary, relocation support, and comprehensive training are offered to ensure your success.

Prestations

Relocation support: Flights, accommodation & housing assistance.

Health care benefits and discounts.

Full training by certified instructors.

Free online Greek language courses.

State-of-the-art premises with relaxing break areas.

Qualifications

• Excellent writing and verbal communication skills in French and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.

Responsabilités

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products.
• Troubleshooting technical issues and offering solutions.

Connaissances

Communication skills

Technical troubleshooting

Problem-solving

Attention to detail

Description du poste

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French Customer Support Specialist - Fully Remote in Greece, Marseille

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Client:

Dila Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1daed5530fe1

Job Views:

3

Posted:

23.06.2025

Expiry Date:

07.08.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Location: Fully remote in Greece

Employment Type: Full-time

What You Will Be Doing:

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

• Excellent writing and verbal communication skills in Frenchand English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer:

• Relocation support: Flights, accommodation & housing assistance—all at no cost to you
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors
• Professional growth and development opportunities.
• Special events, community involvement, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises, providing a great working environment with relaxing break areas.