French Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Paris; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading company in the medical device sector, CBTALENTS, is looking for a Customer Service Representative to assist clients in the French market. This role, based in Lisbon, includes competitive benefits and relocation support, fostering an impactful career while helping customers achieve their goals.

Prestations

Private health insurance

Meal allowance

Relocation support with furnished accommodations

Qualifications

• Fluent in French (C2) and English (C1).
• Detail-oriented with a focus on customer satisfaction.

Responsabilités

• Provide expert support to French-speaking customers via phone and email.
• Troubleshoot technical issues and offer timely solutions.
• Assist clients with documentation and order entries.

Connaissances

Customer focus

Problem-solving

Communication

Description du poste

Language Requirements : French C2 and English C1

We are seeking a Customer Service Representative for the French market , dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include :

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract , which includes private health insurance , meal allowance , and ongoing support throughout your journey.

Relocation support is provided and includes furnished accommodations , utility coverage , and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. EU citizenship is requires!

Please upload your CV in English and take the first step toward an exciting career in Portugal— apply now!