French Customer Advisor for a Video Game Brand - Work from home - Portugal

Foundever; Paris; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An established industry player is seeking a Head of TMT&H to lead a new team in Paris. This role encompasses driving commercial success, managing client relationships, and executing strategic initiatives in the TMT sector. The ideal candidate will bring 12-15 years of corporate banking experience, with a strong focus on the French TMT market. As a leader, you will foster collaboration and innovation while ensuring a client-centric approach. Join a dynamic environment where your expertise will shape the future of banking services for diverse industries, from telecommunications to healthcare.

Qualifications

• 12-15 years of client coverage and corporate banking experience required.
• Strong experience in the French TMT market is essential.

Responsabilités

• Accountable for the commercial and financial performance of the TMT&H team.
• Coordinate knowledge sharing and foster a culture of client centricity.

Connaissances

Leadership

Client coverage

Corporate banking

Fluency in French

Fluency in English

Strategic thinking

Entrepreneurial skills

Formation

Master's degree in economics/finance

CFA or equivalent

Description du poste

Description de poste

The TMT&H is one of the global specialist sector coverage teams at the heart of ING Wholesale Banking. We provide banking services and complex financial solutions to telecommunication, media, entertainment, technology, satellite, healthcare and pharmaceutical companies in the EMEA region, the Americas and in Asia-Pacific.

Working in the TMT&H sector team means working in a dynamic environment with interesting clients and on challenging transactions at the very heart of the ING organization. The global TMT&H sector team currently consists of 80+ dedicated professionals located in Amsterdam, Frankfurt, Madrid, New York, Singapore, Hong Kong and Sydney. This footprint will be extended to new countries within the EMEA and AsiaPac regions. The combined teams in the EMEA region, together with PAMs in other locations serve clients in a number of TMT&H sub-sectors.

Given the growth ambitions of ING WB in France and the focus on capturing additional business with both domestic and international players in the TMT&H value chain, a new dedicated TMT&H sector team will be established in Paris.

Roles & Responsibilities :

The Head of TMT&H France is accountable for the commercial and financial performance of the TMT&H France team, in concert with Functional, WB France and Risk guidelines. Your direct reports will be the bankers within the TMT&H team.

Commercial & Financial performance of the TMT&H team :

• Steer and coordinate the Bankers activities and financial results.
• Accountable for P&L, Economic Profit, Risk / Return, Portfolio management and Client Experience.
• Responsible for sales force effectiveness and commercial ambition of the team.
• Acts as ‘player-coach’ : relationship banker for selected client relationships, whilst steering the client interactions across the wider client portfolio.

Contribute to the strategy development and execution :

• Contribute to WB France strategy and execution as part of the local management team.
• Contribute to the TMT&H commercial strategies, target setting, client marketing and business initiatives, whilst operating within Credit & Non-Financial Risk appetite.
• Identify and act on commercial growth opportunities, including event driven, advisory, sustainability and outbound business development.
• Apply Commercial Excellence in ‘the way of working’.

Coordinate knowledge sharing, deal replication and commercial collaboration :

• Develop and coordinate knowledge sharing and cross-fertilization within the TMT&H team and across the other Sectors and Product teams within WB France and the wider WB.
• Foster a culture of client centricity, collaboration, continuous improvement and innovation.
• Develop sales excellence, talents and a high-performance culture in the team.

People perspective for TMT&H :

• Act as people manager for the TMT&H team.
• Ensure x-fertilization by moving talent and giving people stretch roles and assignments.
• Identify and take initiatives to optimise the client portfolios and client account allocations.
• Ensure a culture of diversity and inclusiveness, in support of growing a profitable business.

Education :

University / Business school master’s degree in economics / finance, and / or CFA or equivalent academics.

Required Attributes :

Experienced banker with 12-15 years of client coverage and corporate banking experience, with a commercial and team leadership track-record and fluency in French and English written and spoken languages.

Strong experience in the French TMT market is required.

Business Attributes :

Mastering of French and English

Leadership and relationship skills to set-up, steer, unify and engage the TMT&H team and interact with stakeholders, earning trust and respect of clients, management and colleagues.

Robust WB product knowledge, combined with transaction and credit structuring experience.

Established internal WB network; presence of an external / client network is a positive.

Ability to synthesize strategic thinking with planning and execution of commercial initiatives.

Entrepreneurial skills : seeks constant renewal and has ability to bring an outside-in perspective.

Proficiency to handle both Financial and NFR aspects of client franchise (as 1st line of defence).

International experience and cultural adaptability.