French Customer Advisor (3000 Bonus)

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Client:

Cross Border Talents

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

691969dfbb87

Job Views:

2

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Are you a French speaker looking to kickstart or grow your career in beautiful Lisbon? Do you enjoy helping others and navigating digital platforms? Join our fast-growing, international team as a Customer Advisor and be part of a supportive, vibrant workplace!

Whether you're bringing prior experience or taking your first step into customer service, we provide paid training to ensure you're fully prepared to succeed.

What You’ll Be Doing

Customer Support & Troubleshooting

• Assist French-speaking customers via phone, email, and chat
• Handle inquiries, technical questions, and service issues with a friendly and efficient approach
• Ensure customer satisfaction with accurate, personalized support
• Log customer interactions and feedback clearly in our system

Product Knowledge & Guidance

• Learn the ins and outs of our digital solutions
• Help customers get the most from our platform
• Stay updated on product changes, features, and company policies
• Work closely with your team to improve service delivery
• Meet KPIs related to resolution time, satisfaction, and quality
• Participate in continuous learning and career development programs

What We Offer

€3,000 Signing Bonus – A warm welcome to start your journey!
Relocation Package – Flight to Lisbon + accommodation support if you're relocating
Attractive Salary Package including performance and complexity bonuses
Career Growth Opportunities – We promote from within and support your development
Health & Life Insurance – Full coverage for your peace of mind
Paid Training – No experience? No problem – we’ll train you from day one!
International & Inclusive Culture – Join a diverse team from all over the world
Modern Workplace in Lisbon – Work from one of Europe’s most exciting and affordable cities

What We’re Looking For

Fluent in French (C1/C2 – written & spoken)
Basic English (B1/B2) for internal communication
Strong customer-focused mindset and excellent communication skills
Ability to work in rotating shifts (5 days/week, 8 hours/day)
Previous customer service experience is a plus – but not a must
Friendly, enthusiastic, and ready to learn!

Why Lisbon?

️ Over 300 days of sunshine a year
Close to the beach – perfect for a work-life balance
Amazing cuisine, music, and culture
Lower cost of living than many other European capitals
A growing international hub with endless career potential

Ready to take the leap? Apply now and let your next adventure begin in Lisbon! ️