French Content Moderator in Lisbon (With Relocation Package)

Cross Border Talents; Lyon; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

An innovative firm is seeking a dedicated Content Moderator to enhance digital safety and foster a respectful online community. In this role, you will review user-generated content, ensuring compliance with community standards and addressing any issues that arise. Your expertise will be crucial in identifying risks and supporting the integrity of the platform. Join a collaborative team that values your contributions and offers competitive salary, meal allowances, and comprehensive health benefits. If you are passionate about creating safer online spaces, this opportunity is perfect for you.

Prestations

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Qualifications

• Proficiency in French and English is essential for this role.
• Experience in customer support is required.

Responsabilités

• Monitor user-submitted content for compliance with platform policies.
• Manage user appeals and suggest improvements to moderation tools.

Connaissances

French proficiency (C2 level)

English proficiency (B1 level)

Analytical skills

Leadership abilities

Communication skills

Formation

Experience in customer support

Description du poste

Looking for a fresh start? Discover the charm of vibrant Lisbon — with its breathtaking coastline, sunny skies, and exciting career paths!

If you're committed to fostering a positive online space and ensuring digital safety, we have the perfect opportunity for you. Become a Content Moderator and help shape a respectful and secure online environment.

Role Overview:

As a Content Moderator, you'll be responsible for reviewing user-submitted content, ensuring it aligns with platform policies, and addressing any issues that arise. Your efforts will be vital in identifying risks and supporting the integrity of the platform.

Key Responsibilities:

• Monitor and evaluate text, images, videos, and links for compliance with community standards
• Apply moderation rules consistently across all content formats
• Manage user appeals with professionalism and transparency
• Work closely with internal teams to uphold regulatory compliance
• Observe and assess user activity to detect potential risks and improve preventive measures
• Suggest enhancements to moderation tools and workflows for better performance

Requirements:

• Proficiency in French (C2 level)
• Proficiency in English (B1 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?Apply now and take the first step toward fostering safer online communities!