Floor Supervisor Home Cafe

Ultipro; Chamonix-Mont-Blanc; Sur place; EUR 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA

401k with match

Paid time off

Transportation from Colorado Springs/W

Résumé du poste

Full House Resorts in Cripple Creek, CO is seeking a Restaurant Operations Supervisor to oversee daily restaurant activities, supervise staff, and ensure guest satisfaction. You will manage scheduling, maintain quality, and uphold safety and service standards.

The role requires hospitality experience with supervisory duties; compensation starts at $20+ per hour, with a comprehensive benefits package including medical, dental, vision, life, 401k and tuition reimbursement; this is a full-time

Qualifications

• Three or more years of recent hospitality or restaurant experience, including supervisory experience.
• Experience in gaming environment preferred.
• Ability to work under pressure and meet deadlines.

Responsabilités

• Supervises and develops staff to meet performance expectations.
• Monitors that all employees have reported to work and adjusts schedules for proper coverage.
• Ensures guest satisfaction and maintains quality of service.
• Keeps supervisor informed of concerns and adheres to policies and procedures.
• Attends meetings and supports restaurant operations and safety protocols.

Connaissances

Staff supervision

Hospitality management

Employee development

Problem solving

Organizational skills

Formation

Three+ years hospitality/restaurant experience

Two+ years supervisory experience

Description du poste

Bronco Billy'snull
Cripple Creek, CO 80813, USA

• Provides hands-on supervision of restaurant operations and support staff, including bus persons, wait persons, hosts/hostesses, dishwashers, cooks, prep cooks and breaker.
• Assists in supervision of restaurant operations to ensure quality services to guests and employees. Develops, maintains and enhances positive relations with all guests and employees.
• Supervises and develops staff to meet and exceed performance expectations by establishing and maintaining positive work morale and effective employee relations.
• Monitors that all assigned employees have reported to work, and makes schedule adjustments for proper coverage. Assures computers are working properly, and that the restaurant is ready to open, i.e., wait station prepared, food properly stored and of standard quality, TV on proper channel, prep kitchen, etc.
• Ensures that all employees are informed of company and department policies and procedures.
• Attends and participates in departmental meetings and provides clarification and guidance regarding various restaurant issues, goals and objectives. Makes professional contacts with other companies and industry professionals regarding restaurant issues.
• Assists to anticipate, reduce or eliminate complaints from guests.
• Assists, as directed, with monthly inventory reconciliation of all restaurants and prepares all necessary paperwork.
• Alerts supervisor of any concerns regarding the quality, selection and variety of all food and beverages.
• Follows established security protocols to ensure that restaurant work environment is safe.
• Maintains alertness for performance of all responsibilities, and a general awareness of restaurant operations at all times and customer satisfaction. Keeps supervisor informed of any concerns.
• Fill in as needed in various roles.

QUALIFICATION REQUIREMENTS

Demonstrated hospitality or restaurant management experience, preferably within a gaming environment. Demonstrated experience dealing with employees in restaurant operations. Demonstrated experience in managing employees. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE

Three (3) or more years of recent and related hospitality or restaurant experience, including two (2) years of supervisory experience, preferably within a gaming environment.

BENEFITS AND COMPENSATION

$20.00+ hour based on experience

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.

Qualifications

Behaviors

Required

Enthusiastic

Shows intense and eager enjoyment and interest

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Experience

Three (3) or more years of recent and related hospitality or restaurant experience, including two (2) years of supervisory experience, preferably within a gaming environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.