HOI People & Engagement Head Coach/ Manager
The People & Engagement Head Coach will support and partner with key business stakeholders and leaders to achieve the business strategy by providing support in talent management (employee performance), team effectiveness, organizational design, organizational effectiveness, and diversity, equity, and inclusion initiatives.
The role requires understanding business priorities and using relevant data to develop people strategies that enhance performance, retention, and the overall employee experience.
Role Overview:
- Reporting to the Store Director, the candidate will collaborate closely with the Store Director, PS, ER, NAX, L&T to implement Nike & Flagship People Strategies.
- This senior leadership role is based in les Champs Elysée HOI 002 PARIS store, supporting the store team to create a premium employee experience through scheduling, recruitment, onboarding, engagement, wellbeing, training, talent development, and sharing best practices across the organization where applicable.
Key Responsibilities/Accountabilities:
- Collaborate with store management on organization design, workforce planning, and talent management to build a strong talent pipeline.
- Work with talent acquisition partners to attract diverse talent.
- Assess employee training needs and facilitate skill gap closure.
- Support the evolution of retail fundamentals and organizational health, including reviewing core processes like training, onboarding, talent planning, policies, and documentation.
- Implement and manage the annual employee engagement survey and action plans.
- Lead DE&I initiatives and activities.
- Create tools, platforms, and processes to support the employee lifecycle and develop both individual and team capabilities.
- Champion initiatives for leadership development within the store.
- Partner with HR and Employee Relations to handle cases effectively.
- Foster partnerships across stores to support talent mobility and internal progression.
- Maintain effective communication channels within the organization.
- Support performance management processes and HR initiatives at the store level.
Education and Experience:
- Minimum 5 years in organization development, training, or related fields.
- Bachelor’s degree or equivalent in Human Resources Management.
- At least 4 years of management experience.
Job Requirements:
- Proven thought leadership and influence with stakeholders.
- Experience managing ambiguity and developing processes in unstructured situations.
- Ability to balance business partnership with employee advocacy.
- High understanding of local employment laws.
- Experience with budgeting and planning.
- Extensive customer service experience in retail.
- Fluent in English.
- Strong leadership and team management skills.
- Skilled in conflict resolution, coaching, and counseling, with a focus on GenZ/Alpha.
- Project management capabilities.
- Ability to work effectively within a retail team environment.