Fixed-term - Store Manager Metzingen H / F

Balmain; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

Une entreprise de mode renommée recherche un Store Manager pour son nouvel Outlet à Metzingen. Le candidat idéal aura plus de 5 ans d'expérience en gestion de magasin, des compétences en leadership, et une forte connaissance de la mode. Ce rôle comprend des responsabilités variées allant de l'atteinte des objectifs de vente à la gestion des relations clients, en passant par le coaching de l'équipe.

Qualifications

• Plus de 5 ans d'expérience en tant que Store Manager.
• Expérience minimale à Metzingen est idéale.
• Fluide en allemand et en anglais.

Responsabilités

• Diriger l'équipe pour atteindre les objectifs de vente et offrir un service client exceptionnel.
• Mettre en œuvre un programme de formation pour le développement de l'équipe.
• Analyser les informations CRM pour comprendre les données clients et proposer des actions.

Connaissances

Leadership

Orienté client

Travail en équipe

Connaissance de la mode

Motivation

Description du poste

Join our teams for the opening of our Metzingen Outlet!

As a Store Manager, you will be responsible for :

• Leading the team to achieve ambitious sales targets and excel in customer service while supporting Client Development objectives to increase loyalty, retention and generate new business
• Set targets and lead team to achieve sales growth and improvements in level of service
• Propose challenges to the team to motivate them to reach their targets
• Set actions plan to achieve monthly / annual target while reinforcing sales techniques toward the team
• Coach the team to become experts in our product and to deliver ultimate levels of service
• Minimize loss by ensuring all loss prevention procedures are followed
• Ensure provision of a safe working environment to ensure staff and customer wellbeing
• Coordinate all policies and procedures for stock management and deliveries.
• Manage client experience ensuring highest standards are met

Daily monitored of KPIs and sales results. Track sales performance through weekly and ad-hoc reporting

• Establish a training and development program to support team growth and progression
• Develop relationships with our VIP clients thanks to your personal network and professional social media activity (We Chat, Instagram, Facebook, What's app)
• Constantly maintain the visuals guidelines and standards of presentation
• Prepare and monitor rolling inventory and annual fiscal inventory
• Report activity with qualitative comments and set action plans if needed
• Work closely with retail management to ensure client needs are met through all critical functional activities
• Analyze CRM information to understand client data and build communication campaigns
• Prepare client lists and help implement clientelling actions
• Perform client insights / analysis and propose specific actions plans to improve performance

1-year fixed-term contract starting in September 2025.

Profil

Experience for more than 5 years as Store Manager. An experience at Metzingen would be ideal.

Leader with the ability to direct, inspire and motivate a team to reach targets

Experienced in dealing with and resolving employment relations issues

Client centric and focused on exceptional service standards

Driven with a strong work ethic and professionalism

Ability to work with a variety of people in various disciplines

Must be energetic, self-motivated and organized

Must have a strong Fashion knowledge

Fluent in German and English. A third language would be appreciated (Russian, Ukrainian,etc.)