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First Mile Digitisation Service Lead – Soft Commodities

Redstone Search

Paris

Sur place

EUR 70 000 - 90 000

Plein temps

Il y a 30+ jours

Résumé du poste

A leading soft commodities group is seeking a First Mile Digitisation Service Lead to oversee digital tool deployment and support across its origin operations. This hands-on role involves managing a small team, ensuring smooth adoption of tools used for data collection in cocoa, coffee, and cotton supply chains.

Qualifications

  • 5+ years managing software tools, ideally in soft commodities or rural settings.
  • Experience delivering training and coordinating releases.

Responsabilités

  • Lead user support and training for First Mile digital tools.
  • Monitor tool performance and user adoption, producing regular reports.
  • Travel to origin locations to support implementation and gather feedback.

Connaissances

Organisational Skills
Stakeholder Management
Training Delivery

Formation

Degree in a relevant field
MBA/Master’s

Description du poste

Redstone Commodity Search focus on offering 360° search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.Redstone Commodity Search are working with a leading soft commodities group is seeking a First Mile Digitisation Service Lead to oversee digital tool deployment and support across its origin operations. In this hands-on role, you will manage a small team providing training and first-line support, ensuring smooth adoption of tools used for First Mile data collection in cocoa, coffee, and cotton supply chains.Key Responsibilities:

  • Lead user support and training for First Mile digital tools
  • Act as the bridge between field teams and IT during testing and releases
  • Monitor tool performance and user adoption, producing regular reports
  • Oversee issue resolution and process improvement
  • Coordinate closely with product, data, and transformation teams
  • Travel to origin locations to support implementation and gather feedback
Requirements:
  • Degree in a relevant field; MBA/Master’s a plus
  • 5+ years managing software tools, ideally in soft commodities or rural settings
  • Experience delivering training and coordinating releases
  • Strong organisational and stakeholder management skills
  • Willingness to travel regularly to field operations
If you match the job description and are keen on applying for this role; please send us a copy of your resume/cover letter to matt@redstonesearch.com or submit your application through the Vacancy Form.
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