Financial Center Manager - Avon Financial Center

TN United Kingdom; Avon; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An established industry player is seeking a dynamic leader to manage a financial center, focusing on operational excellence and team effectiveness. This role emphasizes creating a client-centric culture while fostering talent development and achieving business results. Ideal candidates will be self-motivated and possess strong relationship-building skills, with a passion for improving clients' financial lives. Join a forward-thinking organization that values diversity and innovation, where your contributions will directly impact client success and team growth.

Qualifications

• At least 1 year of leadership experience, including coaching and motivating a diverse team.
• Effective communicator and adaptable to new technologies.

Responsabilités

• Develop talent through proactive sourcing of candidates.
• Manage client traffic and foster retention.
• Drive operational excellence by engaging employees.

Connaissances

Customer Service Management

Performance and Talent Development

Risk and Business Operations Management

Sales and Referral Management

Leadership and Inclusive Leadership

Prioritization and Problem Solving

Description du poste

This job involves managing a financial center and its employees on a daily basis. Key responsibilities include operating as a business owner, fostering a team environment, promoting a client-centric and risk-aware culture, and helping clients achieve their financial goals. The role emphasizes operational excellence and team effectiveness.

Responsibilities:

• Develop talent through proactive sourcing of candidates
• Manage client traffic, engage clients, and foster retention
• Achieve business results via management routines and coaching
• Create a world-class client experience
• Implement market-level initiatives as prescribed by market leaders
• Drive operational excellence by engaging employees in business strategy
• Manage organizational priorities and ensure effective execution

Managerial Responsibilities:

This position may also involve managing associates. Managers at this level:

• Create an inclusive environment supporting D&I goals
• Challenge process efficiency, champion data-driven decisions, and remove obstacles
• Contribute to enterprise strategy and align team efforts with business goals
• Monitor and challenge risk controls, governance, and culture
• Coach to improve organizational performance and ensure pay-for-performance
• Allocate resources efficiently for profitability
• Manage talent pipeline and succession planning
• Mobilize resources to meet client needs and gain competitive advantage

Required Qualifications:

• At least 1 year of leadership experience, including coaching, training, or motivating a diverse team
• Self-motivated, results-oriented, with a strong work ethic
• Effective collaborator with strong relationship-building skills
• Passionate about improving clients’ financial lives
• Confident in client solutions and problem resolution
• Effective communicator and adaptable to new technologies
• Strong critical thinking and problem-solving skills
• Adherence to processes, laws, and regulations
• Time management skills, ability to prioritize and delegate
• Ability to interpret performance data and drive results
• Flexibility to work weekends or extended hours as needed

Desired Qualifications:

• Management experience including hiring, coaching, and developing staff
• Financial services industry knowledge and experience
• Track record of meeting or exceeding goals
• Bilingual skills (preferred)

Skills:

• Customer Service Management
• Performance and Talent Development
• Risk and Business Operations Management
• Sales and Referral Management
• Leadership and Inclusive Leadership
• Prioritization and Problem Solving

Shift: 1st shift (United States)

Hours Per Week: 40