Financial Aid Coordinator

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SUPERVISOR: Director of Financial Aid or any other supervisor as designated by the President

POSITION OVERVIEW

The postholder is a key member of AUP's Financial Aid Team and will primarily be responsible for areas of work related to US Federal and private student loans. Working closely with the Director of Financial Aid, the postholder will support a range of activities directly related to the management and disbursement of financial aid to new and continuing AUP students. The role requires a good level of technical ability, primarily using AUP and external software systems supporting the management of financial aid, in addition to excellent data skills.

JOB DESCRIPTION

The main duties and responsibilities of the role will include, but may not be limited to:

1. Lead in certifying new and continuing federal and private student loans in COD and private loan Software with the US Department of Education and Sallie Mae and Earnest loans respectively.
2. Lead in processing loan adjustments in COD and Opennet to existing student accounts at various points in the academic year.
3. Review and process need-based financial aid applications in various stages of completion.
4. Prepare and update Financial Aid workbooks.
5. Create incoming student loan eligibility, determining whether students have completed the FAFSA and liaising with Student Recruitment Counsellors appropriately.
6. Review loan applications for incoming students as necessary to ensure they are complete and take necessary action where needed.
7. Create visa support letters for incoming students in possession of loans.
8. Liaise with other members of the Financial Aid Team to provide information for prospective and current students and their parents in order to support loan processing and financial aid correspondence.
9. Create and review loan eligibility for returning AUP students and communicate information to each student.
10. Draw down funds through G5 Software from the US Department of Education at various points in the academic year.
11. Liaise with current students in order to support the processing of Federal and private loans.
12. Review loan budget adjustments requests for current students.
13. Liaise with Student Accounting Services to update student Financial Aid records.
14. Provide supporting letters and documentation to students and their parents outside of the normal Financial Aid cycle as needed.
15. Prepare Financial Aid Comparative Reports throughout the academic year.
16. Liaise with other members of the Financial Aid Team to manage the Financial Aid Inbox. Reconcile Federal Loan records monthly and prepare student files and data for the annual Financial Aid Compliance Audit.
17. Lead NSLDS enrolment reporting in conjunction with the Registrar and the Office of Institutional Research.
18. Data entry and record-cleaning within AUP systems, POWERFAIDS and Slate.
19. Work with the Director of Financial Aid to track and analyze Financial Aid data for reporting purposes to the U.S. Department of Education, the AUP Board of Trustees, and Institutional Research colleagues.
20. Other appropriate duties as assigned by the Vice President and Director of Enrolment Management.

KNOWLEDGE AND SKILLS

• Ability to use systems and software to gather, analyze, and communicate findings.
• Willingness and ability to learn about recent technology systems and apply them to institutional processes.
• Familiarity with relational databases.
• Ability to effectively troubleshoot and solve technical problems that affect operations.
• Ability to work independently and as a member of a team with varying levels of leadership on campus.
• Excellent written and verbal communication skills and the ability to communicate technical details to non-technical staff in an understandable way.
• Ability to work with minimal supervision.
• Ability to work to tight deadlines.

OTHER

The post holder may additionally be involved in transversal projects the University wishes to explore. Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Admissions Office.

QUALIFICATIONS

• English fluency (strong spoken and written), with fluency in French preferred.
• Minimum BTS or equivalent.
• High level of IT literacy in database organization and management.
• Thorough knowledge of MS Word, Excel, and other relevant software.

APPLICATIONS

To apply, please send your CV and cover letter to recruitment.hra@up.edu and title the email in the following convention: First and Last name Financial Aid Coordinator.

Any candidate who applies must have the legal right to work in France.