Field Service Technician- Walmart-Opelika, Al

Plug Power; Saint-Mamet-la-Salvetat; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading energy solutions company is seeking a Field Service Technician to maintain and service fuel cells in electric lift trucks. The ideal candidate will possess strong mechanical and electrical troubleshooting skills, with the ability to communicate effectively with customers. This role offers a competitive pay rate of $24.50 - $28.50 per hour and includes comprehensive benefits.

Prestations

Health, Dental & Vision Insurance

401(k) with company match

Paid time off

Qualifications

• Three or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and clean driving record.
• Ability to lift 50 pounds regularly.

Responsabilités

• Maintain and service fuel cells at customer sites.
• Perform diagnostics and troubleshooting.
• Provide on-call and emergency support to customers.

Connaissances

Mechanical troubleshooting

Electrical troubleshooting

Interpersonal skills

Verbal communication

Time management

Formation

High school diploma or equivalent

Outils

Basic mechanical tools

Description du poste

Overview

Field Service Technician — Status: Non-Exempt (hourly) • Department: Field Service

The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Provide on-call and emergency support service to customers as required.
• Purchase tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
• Maintain ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells.
• Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance and site/system documentation.
• Exhibit and enforce safety procedures in the field or customer sites.
• Travel as required for business needs; drive safely and adhere to all traffic laws.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Perform other duties as assigned.

Education and Experience

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Formal training and education may be considered in lieu of direct experience.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Must be able to lift 50 pounds on a regular basis unassisted.
• Knowledge of lift truck operation and applications is highly preferred.
• General mechanical aptitude is required.
• Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook.
• Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
• Excellent verbal and written communication skills.
• Creativity in solving technical problems.
• Ability to work independently.
• Uncompromising dedication to quality.
• Exceptional time management skills with the ability to handle multiple tasks.
• Punctual and reliable.
• Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug Power.

About Plug Power

Plug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Compensation and Benefits

Pay Rate: $24.50 - $28.50

We offer a robust total rewards package at Plug Power, and a brief summary is below:

• Base salary determined by factors including education, experience, skills, and geography. Local geographic pay variations may apply.
• Health, Dental & Vision Insurance eligibility starting from the first day of hire.
• 401(k) with 5% company match.
• Bonus eligibility.
• Paid time off including vacation, personal, floating holidays, sick and volunteer time off.
• Paid Holidays.
• Lifestyle Reimbursement Program.
• Education Assistance.
• Global access to mental health support and counseling professionals.
• Employee Assistance Program.

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.