Field Service Technician- The Home Depot- Joliet, IL

Plug Power; Saint-Mamet-la-Salvetat; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading energy solutions company is seeking a Field Service Technician to maintain and service fuel cells at customer sites. The ideal candidate will have at least three years of mechanical and electrical troubleshooting experience, strong technical skills, and the ability to communicate effectively. This role offers a pay rate of $24.50 - $28.50 per hour and includes comprehensive benefits from day one.

Prestations

Health, dental & vision insurance

401(k) with company match

Paid time off including holidays

Education assistance

Qualifications

• 3+ years of mechanical and electrical troubleshooting experience.
• Valid driver's license and a clean driving record required.
• Ability to lift 50 pounds regularly.

Responsabilités

• Perform maintenance and service of fuel cells at customer sites.
• Troubleshooting and diagnostics for fleet maintenance.
• Provide on-call and emergency support service to customers.

Connaissances

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Time management

Interpersonal skills

Formation

High school diploma or equivalent

Outils

Basic hand tools

Technical fuel cell tools

Description du poste

Overview

Field Service Technician – Status: Non-Exempt (hourly); Department: Field Service; Site: Walmart in Menomonie, WI.

The Field Service Technician will support fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This role involves installation and servicing of fuel cells at a specific location, reporting breakdown events, parts ordering, and maintenance of fuel cells at the site. This position requires strong technical skills as well as communication, interpersonal, and motivational abilities due to exposure to customer personnel and electric lift truck operators.

Core Duties and Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• Troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high-pressure gas, and fueling systems may be required.
• Maintaining ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support of fuel cells.
• Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
• Completing administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or at customer sites.
• Travel as required for business needs; drive safely and adhere to all traffic laws.
• Represent Plug Power professionally in all interactions.
• Perform other duties as assigned.

Education and Experience

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Formal training and education may be considered in lieu of direct experience.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Must be able to lift 50 pounds on a regular basis unassisted.
• Knowledge of lift truck operation and applications is highly preferred.
• General mechanical aptitude is required.
• Computer and software systems skills applicable to the position (e.g., Word, PowerPoint, Excel, Outlook).
• Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
• Excellent verbal and written communication skills.
• Creativity in solving technical problems.
• Ability to work independently.
• Uncompromising dedication to quality.
• Exceptional time management skills with the ability to handle multiple tasks.
• Punctual and reliable.
• Technician must provide own standard set of tools; specific fuel cell tools to be provided by Plug Power.

Pay and Benefits

Pay Rate: $24.50 - $28.50

We offer a robust total rewards package at Plug, with a brief summary below:

• Base salary determined by factors including education, experience, skills, and geography.
• Geographic pay variations may apply; discussed during the interview process if applicable.
• Health, dental & vision insurance eligibility starting from the first day of hire.
• 401(k) with 5% company match.
• Bonus eligibility.
• Paid time off, including vacation, personal, floating holidays, sick leave, and volunteer time off.
• Paid holidays.
• Lifestyle reimbursement program.
• Education assistance.
• Global access to mental health support and counseling professionals.
• Employee Assistance Program.

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.