Field Service Technician - France

Camlin Group; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Camlin Group recherche un Technicien de Service sur le Terrain pour soutenir sa clientèle croissante en France et en Europe. Le candidat sera responsable de l'installation, de la maintenance et du dépannage des équipements dans le secteur électrique, avec une forte dimension de service client. Des compétences en ingénierie et une bonne communication sont essentielles pour ce poste à forte mobilité.

Prestations

Avantages attractifs

Opportunités de formation

Voyages fréquents

Qualifications

• Minimum 2 ans d'expérience.
• Être capable de travailler sous pression et respecter les délais.
• Capacité à former les clients sur l'équipement.

Responsabilités

• Installer et maintenir l'équipement de surveillance des transformateurs HV.
• Fournir un support technique aux clients.
• Assurer la satisfaction des clients.

Connaissances

Service client

Compétences en communication

Résolution de problèmes électroniques

Formation

Qualification en ingénierie électrique, électronique ou mécanique

Description du poste

Camlin is a global technology leader operating with the vision of bringing revolutionary products to life across various industries, including power and rail. The company also engages in numerous R&D projects in scientific sectors.

At Camlin, we emphasize high-quality engineering and design to develop market-leading products and services. We aim to create value for our customers by solving complex problems. Currently, Camlin operates in over 20 countries worldwide.

Company Overview – Job Description

Camlin Power designs, manufactures, and supplies innovative products to the power industry. With over four decades of success in the Electric Utility sector, we have developed widely adopted solutions for major electricity utilities globally.

Responsibilities

We are seeking a Field Service Technician to support our expanding customer base in France and Europe. The candidate will be based in France, preferably in the Lyon area. The role involves travel across France, other European countries, and occasionally internationally to customer sites for installation, maintenance, troubleshooting, and training. The technician will be the front line in assisting customers during start-up, commissioning, maintenance, and emergency responses. We seek independent, clear-thinking individuals who communicate effectively and are committed to project completion.

Key Tasks

1. Install, service, and maintain HV transformer monitoring equipment; provide customer training as needed.
2. Meet daily service repair needs and ensure customer satisfaction.
3. Assess product/equipment performance and recommend improvements.
4. Provide technical support to customers and service professionals.
5. Ensure compliance with health, safety, and environmental policies.

Summary: The candidate must demonstrate strong electronic troubleshooting skills and maintain high product knowledge.

Essential Skills & Requirements

• Electrical, Electronic, or Mechanical Engineering qualification or equivalent with at least 2 years' experience.
• Strong customer service skills and ability to train customers on equipment.
• Excellent communication skills (oral and written).
• Willingness to work additional hours, weekends, and travel up to 70% within France, with limited international travel; a valid passport and driver’s license are required.

Preferred Experience

• Experience in electrical utility industry with HV systems.
• Previous field engineering experience with transformer monitoring equipment.
• Good project management skills and ability to work independently.

Languages

• French: Required
• English: Good proficiency (reading, writing, speaking)
• Additional languages are a plus.

Personal Attributes

• Team player capable of working under pressure and meeting deadlines.
• Strong safety and quality mindset.
• Positive, proactive attitude towards technical challenges.

Willingness to work extra hours and travel internationally up to 70%, with a current passport and driver’s license essential.

Salary

Competitive salary plus attractive benefits. Full-time position.

Equal Opportunity Statement

Camlin is committed to equal employment opportunities, prohibiting discrimination based on gender, race, religion, age, disability, or other protected statuses.

Our Values

We collaborate, value our people, challenge the status quo, listen to learn, and act responsibly to benefit people, profit, and the planet.

Note: This job posting appears active based on available information.