Field Service Technician - France

Camlin Group; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading technology firm is seeking a Field Service Technician to enhance their power industry services across France and Europe. This role involves installation, maintenance, and customer training on innovative monitoring equipment, demanding travel and a strong commitment to safety. The ideal candidate will have a background in electrical engineering with proven customer service skills and the ability to communicate effectively in both French and English.

Qualifications

• Minimum 2 years experience in relevant field.
• Ability to train customers on equipment.
• Fluency in French and good English skills.

Responsabilités

• Install, service, and maintain HV transformer monitoring equipment.
• Assess product performance and suggest improvements.
• Provide technical support and ensure customer satisfaction.

Connaissances

Electrical Engineering

Electronic Engineering

Mechanical Engineering

Strong customer service

Excellent communication

Formation

Electrical, Electronic, or Mechanical Engineering qualification

Description du poste

Camlin is a global technology leader operating with the vision of bringing revolutionary products to life across various industries, including power and rail, with interests in multiple R&D projects in scientific sectors.

At Camlin, we prioritize high-quality engineering and design to develop market-leading products and services. We aim to create value for our customers by solving complex problems. Currently, Camlin operates in over 20 countries worldwide.

Company Overview – Job Description

Camlin Power designs, manufactures, and supplies innovative products to the power industry. With over four decades of experience in the Electric Utility sector, we have developed widely adopted solutions for major electricity utilities globally.

Responsibilities

We are seeking a Field Service Technician to support our expanding customer base in France and Europe. The role is based in France, preferably near Lyon. It involves travel across France, other European countries, and occasionally internationally to customer sites for installation, troubleshooting, maintenance, and training. The technician will be the frontline support for customers during start-up, commissioning, performance monitoring, and emergency response. We seek independent, clear thinkers who communicate well and are committed to completing projects.

Key Missions

1. Install, service, and maintain HV transformer monitoring equipment; provide customer training as needed.
2. Meet daily service repair needs and ensure customer satisfaction.
3. Assess product performance from field data; suggest improvements.
4. Provide technical support to customers and service teams.
5. Comply with health, safety, and environmental policies.

Summary: The candidate must demonstrate strong electronic troubleshooting skills and maintain high product knowledge levels.

Required Skills & Competencies

• Electrical, Electronic, or Mechanical Engineering qualification or equivalent experience (minimum 2 years).
• Strong customer service skills and ability to train customers on equipment.
• Excellent communication skills (oral and written).
• Willingness to work additional hours, weekends, and travel up to 70% within France and occasionally internationally; a valid passport and driver’s license are essential.

Desired Experience

• Experience in electrical utility industry with HV systems.
• Previous field engineering experience with transformer monitoring equipment.
• Good project management skills with minimal supervision.

Languages

• French: Required
• English: Good level (reading, writing, speaking)
• Additional languages appreciated.

Personal Attributes

• Team player capable of working under pressure and meeting deadlines.
• Strong safety and quality mindset.
• Positive, proactive attitude towards technical challenges.

Willingness to work extra hours and travel internationally up to 70%, with a valid passport and driver’s license required.

Salary

Competitive salary with attractive benefits. Full-time position.

Equal Opportunity Statement

Camlin values diversity and is committed to equal employment opportunities regardless of gender, race, religion, age, disability, or sexual orientation.