Field Service Technician

Ingersoll Rand; Wasquehal; Sur place; EUR 30 000 - 50 000; Plein temps

Résumé du poste

Une entreprise innovante recherche un Technicien de Service sur le terrain pour des missions variées en maintenance industrielle. Vous serez responsable de la maintenance, des réparations et des installations, tant en atelier qu'auprès des clients, en respectant les normes de sécurité. Avec un minimum de 50 % de déplacements, cette position offre une opportunité unique de travailler avec des produits industriels variés, tout en développant vos compétences techniques. Si vous êtes passionné par la mécanique et l'électricité et que vous aimez le contact client, cette offre est faite pour vous.

Prestations

Véhicule de service

Mutuelle familiale

Tickets restaurant

Carte bancaire entreprise

Participation aux bénéfices

Compte Épargne Temps monétisable

Options d'actions

Formations LinkedIn et développement continu

Qualifications

• Connaissances en maintenance industrielle requises avec un BTS ou CAP.
• Compétences en électricité et mécanique, notions d'automatisation appréciées.

Responsabilités

• Effectuer des actions de maintenance et de réparation sur site ou en atelier.
• Gérer les priorités des actions de dépannage et fournir des rapports d'intervention.
• Former les clients sur les produits et participer à la vente de contrats de maintenance.

Connaissances

Connaissances en maintenance industrielle

Compétences en électricité

Connaissances en mécanique

Notions d'automatisation

Anglais

Formation

BTS en maintenance industrielle

CAP Mécanique ou électromécanique

Description du poste

Field Service Technician in France and abroad M/F

Location
Domiciled near Wasquehal (59)
Minimum 50% travel within the national territory and occasionally abroad
Remaining time in the workshop in Wasquehal

Job Summary
In real technical support, you carry out assessments, repairs, maintenance, installations and commissioning in the workshop or at customers' premises (depending on the fluctuation of activity), in France, abroad, on the range of Industrial Products, compressors, boosters, vacuum pumps, turbo, etc.

Travel is estimated at least 50% of your working time throughout the national territory and occasionally abroad (overseas France, Europe/outside Europe). Depending on the activity, repairs and assessments are also to be carried out at the Wasquehal workshop.

You carry out your missions in compliance with legal and internal security rules. You provide a prevention, information and recommendations service to customers.

You are the preferred contact for customers during your meetings. You are supervised, on the repair part, by the workshop manager and report to the after-sales service manager. You are required to interact with your colleagues in the after-sales service, the sales department and factories based abroad.

Responsibilities

• Carry out expert maintenance or repair actions in the workshop or at customer sites, according to the instructions received while complying with the company's safety rules and those in application on customer sites (Prevention Plan);
• Receive telephone requests for technical information from our customers for a pre-diagnosis with a view to intervention if necessary;
• Inspect equipment, establish repair quotes and intervene for repair or improvement;
• Carry out preventive and curative maintenance operations;
• Prepare the elements for establishing maintenance quotes;
• Set up connections for new or reconditioned devices at customers’ premises;
• Prepare and send intervention reports to the after-sales service manager;
• Manage the priorities of troubleshooting actions;
• Provide a prevention, information and recommendations service to customers;
• Provide technical training on our products to customers (control of the product range);
• Participate in the development of the sale of maintenance contracts in collaboration with the after-sales service manager and salespeople;
• Manage and monitor projects and interventions with the internal team, subcontractors and clients (transversal management);
• Carry out your work while wearing the necessary PPE, taking into account the associated risks.

Basic Qualifications

• The position requires knowledge of BTS industrial maintenance level, CAP Mechanic or electromechanic
• Basics in automation would be a +
• Electrical clearances and chemical risks N2, ATEX
• English would be a considerable asset for traveling abroad
• Driving license

Travel And Work Arrangements/Requirements
Minimum 50% travel on national and foreign territory
50% in workshop in Wasquehal

Key Competencies

• In-depth knowledge of electrical and mechanics
• General knowledge of hydraulics and pneumatics and notions of automation
• 3/5 years and skills or experience in the field of industrial maintenance

What We Offer

• Service vehicle
• Family mutual insurance
• Meal tickets
• Company bank card
• Profit sharing
• Monetizable Time Savings Account
• Share Options
• LinkedIn Learnings and continuous development and growth opportunities