Field Service Technician

TOMRA; Cambrai; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

TOMRA is seeking an international field service engineer to join their team. This role involves extensive travel and responsibilities such as field service work, technical support, and training of personnel. The ideal candidate will have a solid understanding of mechanical engineering and excellent communication skills.

Prestations

25 days holiday + RTT

Travel insurance

Annual bonus

Company car (for private use as well)

Laptop

Mobile phone

Toolbox

Work attire

PPE

Healthcare

Qualifications

• Willing to travel abroad at least 80% of the time.
• Excellent communication skills in English and/or other languages.

Responsabilités

• Field service work including commissioning, operation, testing, and maintenance.
• Provide technical phone support and field response to customer issues.
• Train customer maintenance and service personnel on-site.

Connaissances

Mechanical Engineering

Communication

Programming

Electrical Circuits

Description du poste

Company Description

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. We develop state-of-the-art technologies, optimize customers' production flows, and help deliver consistent high-quality output.

Job Description

As an international field service engineer, you will be part of a team responsible for field service work (commissioning, operation, testing, integration, optimization, maintenance, and repair) worldwide. This includes on-call technical phone support and field response to equipment and customer issues. You will provide detailed field reports after each installation or technical intervention, which are useful for the entire organization, and support sales and project management. Additionally, you will train customer maintenance and service personnel on-site, as well as TSS Service Engineers.

Qualifications

Candidate Profile
You are flexible, willing to travel abroad, and meet the following requirements:
- Solid understanding of mechanical engineering
- Working knowledge of basic electrical power circuits and PLC circuits is advantageous
- Knowledge of computer hardware and configurations is a plus
- Basic understanding of programming, preferably in C++, C, Java, or Python, is considered a plus
- Ability to establish and maintain effective working relationships with customers, internal and external associates, and management
- Excellent communication skills in English and/or other languages are a plus
- A valid driver’s license with a good driving record
- Willing to travel abroad at least 80% of the time, with a flexible schedule, including weekends and holiday seasons.

Additional Information

What we offer:

• 25 days holiday + RTT
• Travel insurance
• Annual bonus
• Company car (for private use as well)
• Laptop, mobile phone, toolbox, work attire, PPE
• Healthcare

How to apply:
If this sounds like you, we would love to hear from you! All applications will be managed with the utmost confidentiality.

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be provided upon request during all aspects of the selection process.