Field Service Technician

TOMRA; Arras; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

TOMRA is seeking an international field service engineer to join their team. This role involves extensive travel and responsibilities such as commissioning, maintenance, and providing technical support for advanced sorting technology in the food industry. The ideal candidate will have a solid mechanical engineering background and excellent communication skills. Benefits include a company car, travel insurance, and an annual bonus.

Prestations

25 days holiday plus RTT

Travel insurance

Annual bonus

Company car (for private use as well)

Laptop, mobile phone, toolbox, work attire, PPE

Healthcare

Qualifications

• Solid understanding of mechanical engineering.
• Excellent communication skills in English and/or other languages.

Responsabilités

• Perform field service work including commissioning, operation, testing, and maintenance.
• Provide on-call technical support and prepare detailed field reports.

Connaissances

Mechanical Engineering

Communication

Programming

Description du poste

Company Description

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. We develop state-of-the-art technologies, optimize customers' production flows, and help deliver consistent high-quality output.

Job Description

As an international field service engineer, you will be part of a team responsible for field service work (commissioning, operation, testing, integration, optimization, maintenance, and repair) worldwide. Your duties include providing on-call technical phone support and responding to equipment and customer issues in the field. You will prepare detailed field reports after each installation or technical intervention, which are useful for the entire organization, and support Sales and Project Management. Additionally, you will train customer maintenance and service personnel on-site, as well as TSS Service Engineers.

Qualifications

Candidate Profile
You are flexible, willing to travel abroad, and meet the following requirements:

• Solid understanding of mechanical engineering
• Working knowledge of basic electrical power circuits and PLC circuits is an advantage
• Knowledge of computer hardware and configurations is a plus
• Basic understanding of programming languages such as C++, C, Java, or Python is a plus
• Ability to establish and maintain effective working relationships with customers, internal and external colleagues, and management
• Excellent communication skills in English and/or other languages are advantageous
• A valid driver’s license with a good driving record
• Willingness to travel abroad at least 80% of the time, with a flexible schedule that may include weekends and holiday seasons

Additional Information

What we offer:

• 25 days holiday plus RTT
• Travel insurance
• Annual bonus
• Company car (for private use as well)
• Laptop, mobile phone, toolbox, work attire, PPE
• Healthcare

How to apply:

If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.

TOMRA is proud to be an Equal Opportunity Employer, providing equal employment opportunities regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or other characteristics. Reasonable accommodations will be made and provided upon request during all stages of the selection process.