Field Service Engineer (m|f|d) France

Miltenyi Biotec; Paris; À distance; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An innovative company is seeking a dedicated Field Service Engineer to enhance biomedical research and clinical applications. In this dynamic role, you will be responsible for maintaining and troubleshooting cutting-edge medical devices, ensuring their functionality and safety. Your expertise will contribute to groundbreaking advancements in cell and gene therapy, while you enjoy the flexibility of a home-office setup. With a focus on customer service and technical problem-solving, you'll play a crucial role in supporting clients with high-quality solutions. Join a forward-thinking team that values creativity and offers exciting opportunities for professional growth.

Prestations

Company Car

Flexible Working Hours

Personalized Employee Development Program

Attractive Bonus

Modern Workplace

Qualifications

• Extensive experience as a field service engineer in research or clinical settings.
• Solid understanding of electronics, mechanics, fluidics, and optics.

Responsabilités

• Perform preventive maintenance and repairs on research and clinical equipment.
• Provide on-site troubleshooting and ensure equipment safety and functionality.

Connaissances

Field Service Engineering

Customer Service

Technical Analysis

Fluency in English

Organizational Skills

Formation

Bachelor’s Degree in Electrical Engineering

Bachelor’s Degree in Electronic Engineering

Bachelor’s Degree in Mechatronics Engineering

Outils

Microscopy Equipment

IT Tools

Description du poste

For more than years, we have been developing innovative medical devices to empower biomedical research and advance medical treatments. This is how we are pushing the boundaries of cell and gene therapy and personalized medicine. To realize our vision we combine sophisticated research with advanced engineering solutions in agile software development, data science, the Internet of things, artificial intelligence, and connectivity. Today, more than 4, experts from over countries contribute to breakthrough innovations and sustainable success.

Our culture encourages the expression of ideas and the creation of new dynamics. If you are passionate about working for a company that innovates and provides cutting-edge scientific solutions, join our team! Our passion is the development of technologies that have an impact on fundamental research and clinical applications. Our clients appreciate our reputation and our strong experience in providing them with innovative solutions.

Job Description

• You will carry out preventive maintenance, repairs, installations, and updates of equipment and training on equipment intended for the fields of research and clinical.
• You will provide on-site assistance in troubleshooting and repairs.
• You will ensure the functionality and safety of research and clinical equipment in accordance with current specifications and regulations.
• You will write technical documentation and intervention reports.
• You will manage your car stock and work closely with the sales and applications team to provide excellent customer support.

Qualifications

• You have a bachelor’s degree in electrical, electronic, and mechatronics engineering. You have extensive experience as a field service engineer ideally with a background in research/clinical or diagnostics equipment.
• You have a solid understanding of electronics, mechanics, fluidics, and optics. Basic knowledge of natural sciences, diagnostics, therapeutics, and biology is desirable.
• Experience with microscopy equipment (multiplexing, light sheet, deep phenotyping) is an advantage.
• Fluency in (technical) English is essential. Knowledge of IT tools (hardware and software) is required.
• You will have a quality customer service, organizational, and planning mindset, combined with the ability to technically analyze the problems to be solved. You will travel regionally and domestically with occasional international travel.

Further information

This position is home-office based and includes an attractive bonus and a company car.

What we offer

• A modern workplace and exciting opportunities in developing technologies with a secure future.
• Cross-border intercultural cooperation and short communication channels.
• A collegial corporate culture and flexible working hours enable time management on your terms.
• Personalized employee development program: specialist and personal training courses provided by our training university.
• Attractive package including a company car and diverse corporate benefits.