Field Service Engineer

Onto Innovation; France; Sur place; EUR 40 000 - 80 000; Plein temps

Résumé du poste

An innovative leader in semiconductor technology is seeking a dedicated Field Service Engineer to oversee the installation, repair, and maintenance of cutting-edge metrology and inspection tools across Europe. This role involves engaging with customers to ensure optimal performance of products while providing valuable feedback for continuous improvement. With a commitment to excellence, the company fosters a collaborative and inclusive environment, offering competitive salaries and a comprehensive benefits package. If you're passionate about technology and enjoy working in a dynamic team setting, this is the opportunity for you!

Prestations

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO

401K plan with employer match

Employee Stock Ownership Program (ESOP)

Health & wellness initiatives

Qualifications

• Preferred field service experience in the semiconductor business.
• Knowledge of equipment fault detection and electrical/mechanical/software experience.

Responsabilités

• Install and maintain Onto Innovation products across Europe.
• Respond to maintenance requests and provide documentation as needed.

Connaissances

Field Service experience

Equipment fault detection

Interpersonal skills

Customer communication skills

Ability to work unsupervised

Formation

College/University degree in engineering

Outils

Microsoft Office (PowerPoint, Word, Excel)

Description du poste

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.

• Install new tools within the European region. Completing both Engineering and Applications tasks.
• Respond to down tool situations within Europe and requests for Maintenance when required.
• Provide correct documentation requested and feedback to the US factory as needed.
• Provide feedback to sales team as required. Helping provide possible leads for future sales.
• Providing Applications feedback in order to look at constant product improvement.

Qualifications

• Preferred Field Service experience in the Semiconductor Business
• Previous knowledge of equipment fault detection. With experience in electrical, Mechanical and software.
• Preferred experience in Semiconductor applications.
• College/University degree in engineering.
• Ability to work unsupervised yet within a team setting.
• Excellent interpersonal & customer communication skills.
• Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.
• Ability to travel regularly throughout Europe, approximately 60% of the time.

Onto Innovation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives.

We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.