Field Service Engineer

ASM International; Crolles; Sur place; EUR 40 000 - 70 000; Plein temps

Résumé du poste

An established industry player is seeking a Field Service Engineer to join their innovative team. This role involves performing installations, preventative maintenance, and repairs on complex semiconductor equipment, ensuring top-notch customer service and satisfaction. With a focus on safety and quality, you will travel domestically and internationally, contributing to cutting-edge technology in the semiconductor industry. Join a collaborative environment that values diversity and sustainability, and be part of the future of technology.

Qualifications

• 2-5 years of field service/customer support experience required.
• Epitaxy (EPI) experience is desired.

Responsabilités

• Perform installations and maintenance on semiconductor capital equipment.
• Ensure high customer satisfaction through advanced service skills.

Connaissances

Troubleshooting Techniques

Customer Service Skills

Electromechanical Systems Repair

MS Office

Safety Mentality

Clear Communication

Structured Problem-Solving

Ability to Work Independently

Teamwork

Ability to Travel

Formation

Bachelor's Degree in Electronics/Electromechanical Discipline

Outils

Oscilloscope

Digital Volt Meter (DVM)

Hand Tools

Description du poste

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.Butwe’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating and delivering on our vision – a share vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love.

TheField Service EngineerPerform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety first mentality. Travel of 25-75% for both domestic and international locations may be required.

Education

• Minimum of a Bachelor’s Degree from an accredited school in electronics/electro-mechanical discipline

Experience

• 2-5 years of field service/customer support experience and/or 5+years manufacturing experience in final assembly or test of semiconductor capital equipment.
• Epitaxy (EPI) experience is desired
• Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses, and acids.

Skills

• Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
• Safety mentality
• Ability to work with hand tools
• Working knowledge of Oscilloscope’s and DVM’s
• Ability to travel up to 90% domestically
• Strong positive attitude with good customer service skills
• Clear and concise (English) verbal and written communications
• Knowledge of structured problem-solving techniques
• Working software knowledge of MS office
• Ability to work in a team environment
• Ability to work alone and/or with limited supervision
• Be able to interpret electronic / electro-mechanical schematics and drawings

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

ASM is hiring! Review all of the job details and apply today: