Field Application Engineer

A rapidly scaling technology company in the low-power wireless space is hiring a Senior Field Application Engineer to drive customer success and solution adoption across Building and Tracking verticals. This hybrid rolebalances high-impact pre-sales engineering with a strong architectural and hands-on technical foundation.

You’ll be a key technical advisor during the sales process, architecting robust connectivity solutions, developing proofs of concept, and ensuring seamless evaluations — all while acting as a trusted partner to customers navigating complex IoT deployments.

Key Responsibilities

• Customer-Focused Architecture: Analyse customer use cases and design tailored, system-level IoT solutions
• PoC Development: Build, test, and demonstrate end-to-end solutions to validate fit and functionality
• Technical Guidance: Lead customers through evaluation phases and provide deep technical insights throughout the journey
• Trusted Advisor: Act as a strategic technical partner in pre-sales and early post-sales engagement
• Tooling & Enablement: Maintain developer-facing tools and documentation to support consistent experience and onboarding
• Release Management: Own the go-to-market process for new technical releases and updates

What You Bring

• 5+ years in a customer-facing technical role such as Field Application Engineer, Solutions Architect, or System Engineer
• Proven pre-sales experience, with the ability to design scalable IoT solutions from concept to implementation
• Deep knowledge of embedded systems and low-power wireless technologies (LoRa, Zigbee, Thread, or similar)
• Previous experience building PoCs, running technical evaluations, and solving customer problems in real-world deployments
• Strong communicator who can advise both technical and commercial stakeholders
• Background in the IoT or connectivity market
• Comfortable working with developer platforms (e.g. GitHub, ShareFile) and managing ticketing systems

Role Breakdown

• 70% Pre-sales architecture & customer engagement
• 30% Post-sales technical support and developer enablement

This role goes beyond first-line support. We’re looking for engineers who can go deep technically, speak the customer’s language, and become trusted technical architects in critical solution designs.