Field Application Engineer

Pelagon; Paris; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Pelagon, based in Paris or Marseille with a hybrid work model, is seeking a field-facing engineer to bridge engineering and operations. You will prepare deployments, integrate systems, and troubleshoot issues on-site with customers and the engineering team.

In this role you will translate customer needs into technical requirements, develop deployment processes, and produce clear operator documentation while traveling to test sites and customer locations as required.

Qualifications

• Hands-on field engineering experience in deployments or system integration.
• Structured approach to diagnosing problems across hardware and software.
• Clear communication and thorough documentation practices.
• Comfort working with customers and collaborating with engineers.

Responsibilities

• Prepare and support system installation, commissioning, demonstrations and field trials.
• Integrate hardware, software and communications components, and verify end-to-end operation.
• Diagnose issues using logs, measurements and tests; coordinate fixes with engineering.
• Translate customer needs into clear technical requirements and actionable feedback.
• Develop deployment processes, test reports, and operator documentation.
• Train and support users, explaining technical topics clearly.
• Help improve system reliability, maintainability and ease of deployment.
• Follow site safety procedures and handle customer and technical information discreetly.

Skills

Field engineering

Systems integration

Customer support

Electronics

Networking

Troubleshooting

Education

Electronics/embedded basics

Tools

Linux

Python

Job description

About Pelagon

Pelagon is building autonomous maritime interdiction systems for critical security applications. Our work brings together sensing, software, AI and maritime engineering to turn advanced technology into reliable systems in the field.

The role

Help bridge engineering and real-world operations. You will work with customers and the engineering team to prepare deployments, integrate systems, troubleshoot issues and turn field experience into product improvements. This hybrid role combines focused work with hands-on activities at test and deployment sites.

What you will do

• Prepare and support system installation, commissioning, demonstrations and field trials.
• Integrate hardware, software and communications components, and verify end-to-end operation.
• Diagnose issues using logs, measurements and structured testing; coordinate fixes with engineering.
• Translate customer needs into clear technical requirements and actionable product feedback.
• Develop deployment process, test reports, troubleshooting guides and operator documentation.
• Train and support users, explaining technical topics clearly and setting realistic expectations.
• Help improve system reliability, maintainability and ease of deployment.
• Follow site safety procedures and handle customer and technical information with discretion.

What you bring

• Hands-on experience in field engineering, systems integration, technical customer support or a related discipline.
• A practical foundation in electronics, embedded systems, networking or software troubleshooting.
• A structured approach to diagnosing problems across hardware and software.
• Clear communication, strong documentation habits and ownership of follow-through.
• Comfort working with customers and collaborating closely with engineers.
• Willingness to travel and take part in on-site deployments and field trials.

Useful experience

• Maritime systems, robotics, sensors, industrial equipment or other demanding field environments.
• Linux, Python or scripting tools for diagnostics and test automation.
• Test planning, commissioning, operator training or technical demonstrations.

Location

Based in Paris or Marseille, with a hybrid working arrangement. On-site presence and travel will depend on testing, deployment and customer needs.