Field Application Engineer

TN France; Grenoble; Sur place; EUR 60 000 - 100 000; Plein temps

Résumé du poste

An established industry player is seeking a Senior Field Application Engineer to enhance customer success in the low-power wireless sector. This hybrid role combines pre-sales engineering with hands-on technical expertise, empowering you to design innovative IoT solutions tailored to customer needs. You will serve as a trusted advisor, guiding clients through the evaluation process and ensuring seamless integration of cutting-edge technologies. If you have a passion for IoT and a knack for problem-solving, this is your chance to make a significant impact in a rapidly growing field.

Qualifications

• 5+ years in a customer-facing technical role.
• Proven experience in designing scalable IoT solutions.

Responsabilités

• Analyze customer use cases and design tailored IoT solutions.
• Build and demonstrate end-to-end solutions for validation.

Connaissances

Embedded Systems

Low-Power Wireless Technologies (LoRa, Zigbee, Thread)

Pre-Sales Engineering

Customer Engagement

Technical Communication

Formation

Bachelor's Degree in Engineering or related field

Outils

GitHub

ShareFile

Ticketing Systems

Description du poste

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A rapidly scaling technology company in the low-power wireless space is hiring a Senior Field Application Engineer to drive customer success and solution adoption across Building and Tracking verticals. This hybrid rolebalances high-impact pre-sales engineering with a strong architectural and hands-on technical foundation.

You’ll be a key technical advisor during the sales process, architecting robust connectivity solutions, developing proofs of concept, and ensuring seamless evaluations — all while acting as a trusted partner to customers navigating complex IoT deployments.

Key Responsibilities

• Customer-Focused Architecture: Analyse customer use cases and design tailored, system-level IoT solutions
• PoC Development: Build, test, and demonstrate end-to-end solutions to validate fit and functionality
• Technical Guidance: Lead customers through evaluation phases and provide deep technical insights throughout the journey
• Trusted Advisor: Act as a strategic technical partner in pre-sales and early post-sales engagement
• Tooling & Enablement: Maintain developer-facing tools and documentation to support consistent experience and onboarding
• Release Management: Own the go-to-market process for new technical releases and updates

What You Bring

• 5+ years in a customer-facing technical role such as Field Application Engineer, Solutions Architect, or System Engineer
• Proven pre-sales experience, with the ability to design scalable IoT solutions from concept to implementation
• Deep knowledge of embedded systems and low-power wireless technologies (LoRa, Zigbee, Thread, or similar)
• Previous experience building PoCs, running technical evaluations, and solving customer problems in real-world deployments
• Strong communicator who can advise both technical and commercial stakeholders
• Background in the IoT or connectivity market
• Comfortable working with developer platforms (e.g. GitHub, ShareFile) and managing ticketing systems

Role Breakdown

• 70% Pre-sales architecture & customer engagement
• 30% Post-sales technical support and developer enablement

This role goes beyond first-line support. We’re looking for engineers who can go deep technically, speak the customer’s language, and become trusted technical architects in critical solution designs.