Export Shipping Agent – International Logistics

CMA CGM; France; On-site; EUR 31,000 - 34,000; Full time

Benefits offered by this job

Travel allowance

8% holiday allowance

Pension scheme

30 vacation days

Job summary

CEVA Logistics in Zaandam/Amsterdam is seeking a Shipping Agent/Export Agent to handle air, road, and ocean shipments, ensuring accurate export processing and on-time delivery. You will be the front-line contact for drivers, customers, and carriers, coordinating across multiple departments.

Reporting to the Operations Supervisor, you will manage documentation, ERP/TMS entries, and regulatory compliance, while contributing to KPI/SLA performance and process improvements.

Qualifications

• MBO+/HBO level, preferably in Logistics, Supply Chain, or Transportation.
• Experience in logistics, freight forwarding, export administration, or transportation is an advantage.
• Good command of both Dutch and English, written and spoken.
• Strong administrative skills with a high sense of responsibility.
• Able to work independently while also being a true team player.
• Stress-resistant and capable of managing multiple priorities simultaneously.
• Proactive mindset with a natural drive to continuously improve processes.
• Strong attention to detail and quality, particularly when handling export documentation.
• Experience with ERP and/or TMS systems is preferred.
• Flexible and willing to participate in weekend standby rotation in the future (approximately once every 4 to 5 weeks).

Responsibilities

• Process and administratively handle air freight, road transport, and ocean freight shipments.
• Prepare, review, and manage export documentation, including Air Waybills, manifests, CMR documents, and other transport documents.
• Act as the first point of contact for drivers, visitors, and contractors.
• Maintain daily communication with customers, carriers, freight forwarders, and internal departments.
• Monitor shipments and proactively follow up on delays, deviations, and escalations.
• Prepare documents and data for the Customs department.
• Accurately register and close shipment files in ERP and TMS systems.
• Ensure compliance with international trade regulations, internal procedures, and customer requirements.
• Monitor KPIs and SLAs while contributing to excellent service performance.
• Identify bottlenecks and initiate process improvement opportunities.
• Independently prioritize tasks and manage deadlines in a dynamic logistics environment.

Skills

Export documentation

ERP systems

TMS systems

Dutch language

English language

Attention to detail

Team player

Education

MBO+/HBO in Logistics or Transportation

Tools

ERP systems

TMS systems

Job description

CEVA Logistics in Zaandam/Amsterdam is seeking a Shipping Agent/Export Agent to handle air, road, and ocean shipments, ensuring accurate export processing and on-time delivery. You will be the front-line contact for drivers, customers, and carriers, coordinating across multiple departments.

Reporting to the Operations Supervisor, you will manage documentation, ERP/TMS entries, and regulatory compliance, while contributing to KPI/SLA performance and process improvements.