Executive VIP IT Support Engineer

Keoni; Paris; Hybrid; EUR 65,000 - 95,000; Full time

Job summary

Keoni is seeking a VIP Support Engineer to deliver premium IT service for senior executives across sites in Europe. You will handle critical incidents, plan and support major events, and coordinate with networks, security, and AV teams to ensure flawless sessions.

Fluent English required and travel for events may be necessary. The role emphasizes proactive risk management, rapid diagnostics, and exceptional user experience in high-profile environments.

Qualifications

• Experience in high-end VIP IT support for executive audiences.
• Proficiency with Windows/macOS and collaboration tools (Teams, M365).
• Strong incident management and rapid remote/onsite troubleshooting.

Responsibilities

• Provide VIP IT support for executives across sites and events.
• Prepare, configure, and upgrade hardware/software for high-stakes meetings.
• On-site and remote support for strategic events and executive communications.

Skills

VIP IT support

Event support

Incident management

English fluency

Cross-team coordination

Tools

Teams

Microsoft 365

Video conferencing hardware

Job description

Keoni is seeking a VIP Support Engineer to deliver premium IT service for senior executives across sites in Europe. You will handle critical incidents, plan and support major events, and coordinate with networks, security, and AV teams to ensure flawless sessions.

Fluent English required and travel for events may be necessary. The role emphasizes proactive risk management, rapid diagnostics, and exceptional user experience in high-profile environments.