Executive Housekeeper - (on board luxury river cruise ship)

Scenic Tours Europe AG; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A luxury river cruise company seeks an Executive Housekeeper to manage housekeeping operations. The role involves ensuring cleanliness, overseeing staff, and maintaining high service standards on board. Ideal candidates will have extensive experience in 4-star or 5-star operations and demonstrate strong leadership and problem-solving skills.

Qualifications

• Minimum 2 years' experience as a manager in housekeeping.
• Highly proficient in spoken and written English.
• Knowledge of budgeting, costs, and KPIs.

Responsabilités

• Overall responsible for the housekeeping department's organization.
• Ensure maintenance and cleanliness according to regulations.
• Conduct training sessions within the housekeeping department.

Connaissances

Problem-solving

Stress tolerance

Knowledge of sanitary regulations

Understanding of chemicals and cleaning products

Multicultural working environment

Formation

Experience in housekeeping department as a manager

Experience in 4* or 5* operations (hotel or cruise ships)

Description du poste

Executive Housekeeper - (on board luxury river cruise ship)

• Min. 2 years' experience in a housekeeping department as a manager
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Highly proficient in spoken and written English
• Knowledge of sanitary regulations
• Knowledge of budgeting, costs and KPI’s
• Excellent understanding of chemicals and cleaning products
• Good problem-solving skills
• Stress tolerant
• Familiar with a multicultural working environment

Role and Responsibilities:

• Overall responsible for the smooth organization and running of the housekeeping department
• Ensure maintenance and cleanliness front and back of house according to Ecolab regulations, including crew area.
• Assist the housekeeping team with the cleaning and service of guest's cabins, including turndown service and embarkation set up as needed
• Welcome and greet guests according to company standards
• Overlook and monitor the distribution of items to cabins
• Strive to reach cost, revenue, and rating targets and implement necessary improvements and actions
• Execute purchase orders, including equipment items and delivery control
• Overall responsibility of uniforms (issuance, controlling and returning)
• Ensure a proper introduction of new joining crewmembers to the team
• Evaluate the housekeeping team with the assistance of the Asst. Housekeeper and provide feedback to crewmembers, including performance enhancing action plans when needed
• Ensure a proper storage use
• Ensure knowledge of all docking locations and shore excursions within the housekeeping team
• Prepare and monitor the department's vacation planning in accordance with the vessels’ general vacation plan
• In charge of pest control and action plans in accordance with company standards
• Review cruise questionnaires and address any matters with the housekeeping team
• Conduct frequent training sessions with the housekeeping department
• Overall responsible for handling of all guest and crew laundry, including externally laundered linen and uniforms
• Ensure correct handling of all equipment chemicals and machinery
• Ensure the housekeeping department has a complete understanding of designated safety roles, duties and in-port-manning

Side Tasks:

• Participate in scheduled trainings, briefings, and meetings
• Perform other duties as assigned, e.g. luggage service, loading, and garbage off-loading
• Participate in all safety drills and ensure solid knowledge of designated Safety role

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! 150

Do you have a European Union passport?* I have a European Union passport No I don't have a European Union passport

What is your nationality?

Do you have previous experience in the position you are inquiring about?* YES NO

Have you ever worked on a cruise ships before?* No I haven't River Cruise Ocean Cruise Expedition Cruise Ferry Boat

Which of the following languages do you speak?* ENGLISH GERMAN FRENCH NONE OF THE ABOVE

Do you speak any other languages ?

Have you ever worked for Scenic before?* No, I have never worked for Scenic before Yes, I have worked on a Scenic Space-ship managed by third party Yes, I have worked on a Scenic Space-ship managed by Scenic in-house Yes, I have worked in one of the Scenic regional offices

If your previous answer starts with YES, than please indicate the reason why you are no longer working for Scenic.