Europe Data Center Command Lead

Carrier; Bourg-en-Bresse; À distance; EUR 52 000 - 104 000; Plein temps

Avantages offerts par ce poste

Primes à court terme

Package de rémunération globale

Résumé du poste

Carrier cherche Head Of Command Data Center Europe pour superviser la mise en service, la maintenance et la réparation des installations de refroidissement des data centers à travers l'Europe.

Vous dirigerez les équipes techniques, gérerez les contrats de service, gérerez les situations d’escalade client et coordonnerez les formations locales, tout en assurant la satisfaction client et la performance opérationnelle.

Qualifications

• Minimum 8+ years of field service/operations/project execution in HVAC, cooling systems, data centers or critical environments.
• Experience managing and developing technical service teams across multiple countries or regions.
• Strong technical knowledge of cooling solutions, commissioning, maintenance, troubleshooting, and repair activities.
• Fluent in English; additional European languages are an advantage.

Responsabilités

• Supervise and coordinate commissioning, maintenance and repair activities for data center cooling projects across Europe.
• Ensure service contracts and commitments to clients are fulfilled with internal Carrier teams and external partners.
• Manage field service orders specific to the Data Center market and identify training needs across Europe.
• Address escalations and drive customer satisfaction improvements; coach teams to meet targets.

Connaissances

Field service leadership experience

Strong leadership and communication

Managing multi-country teams

Fluent in English

Formation

Bachelor’s degree in engineering, HVAC, Mechanical Engineering, Electrical Engineering, or a related technical field

Description du poste

Carrier cherche Head Of Command Data Center Europe pour superviser la mise en service, la maintenance et la réparation des installations de refroidissement des data centers à travers l'Europe.

Vous dirigerez les équipes techniques, gérerez les contrats de service, gérerez les situations d’escalade client et coordonnerez les formations locales, tout en assurant la satisfaction client et la performance opérationnelle.