Engineering Manager - Site Reliability & Observability (x/f/m)

EngineersOfAI; Paris; Sur place; EUR 110 000 - 160 000; Plein temps

Résumé du poste

Doctolib is seeking an Engineering Manager to lead a Site Reliability Engineering team focused on platform reliability and observability. You will grow and guide SREs to keep the European-scale platform reliable, scalable, and resilient across infrastructure, observability, and reliability initiatives.

You will partner with product and engineering teams to enable fast, safe delivery, own on-call processes, and drive strategic reliability programs including SLOs, incident reviews, and

Qualifications

• Have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based)
• Have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
• Have a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch)
• Have experience with infrastructure as code (Terraform) and secrets management systems
• Have a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions
• Are fluent in English

Responsabilités

• Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
• Create a culture of operational excellence, continuous improvement, and psychological safety within the team
• Conduct regular 1:1s, performance reviews, and career development conversations
• Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values
• Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting
• Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams
• Own the evolution of critical transversal services that support secure, scalable infrastructure management across the organization
• Advocate for and allocate resources toward reducing technical debt and improving developer experience
• Own the team's on-call experience and contribute to incident response processes
• Lead postmortem reviews and drive systemic improvements to prevent recurring issues
• Ensure high availability and reliability of the services your team owns
• Work closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs
• Represent your team in engineering leadership forums, architectural reviews, and strategic planning sessions
• Foster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle

Connaissances

SRE/Platform leadership

Mentoring engineers

English fluency

Outils

OpenTelemetry

Prometheus

Datadog

Elasticsearch

Terraform

Description du poste

Your Impact

We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering.

Your mission will be to grow and lead a team of Site Reliability Engineers, ensuring Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. Your team drives reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.

Working in the tech team at Doctolib means combining people leadership with technical depth, taking ownership of critical systems, and partnering closely with product and engineering teams to enable fast, safe delivery.

What you\'ll do

Your responsibilities include but are not limited to:

People Leadership

• Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
• Create a culture of operational excellence, continuous improvement, and psychological safety within the team
• Conduct regular 1:1s, performance reviews, and career development conversations
• Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values

Technical Strategy

• Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting
• Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams
• Own the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization
• Advocate for and allocate resources toward reducing technical debt and improving developer experience

Operational Excellence

• Own the team\'s on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement
• Lead postmortem reviews and drive systemic improvements to prevent recurring issues
• Ensure high availability and reliability of the services your team owns

Cross-functional Collaboration

• Work closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs
• Represent your team in engineering leadership forums, architectural reviews, and strategic planning sessions
• Foster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle

Who you are

Before you read on: if you don\'t have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You'll be a great fit if you:

• Have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based)
• Have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
• Have a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch)
• Have experience with infrastructure as code (Terraform) and secrets management systems
• Have a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions
• Are fluent in English

It would be fantastic if you:

• Have experience scaling SRE or platform teams in fast-growing, high-traffic environments
• Have hands-on experience with backend programming languages (e.g. Go, Python, Ruby)
• Have experience driving cultural and technical tr