Electronics (Maintenance) Technician (Onsite - Malta)

Snaphunt; Monaco; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A private, family-owned organization is seeking a Technical Support professional to manage escalated technical issues, ensure compliance with standards, and provide help desk reporting. The ideal candidate holds a Degree in Computer Science, has at least 2 years of experience in a related field, and demonstrates excellent communication skills. This is a leadership role within a renowned brand in the Hospitality sector.

Prestations

Work within a company with a solid track record of success

Join a well-known brand within Hospitality

Leadership Role

Qualifications

• Minimum 2 years of experience in Helpdesk/Technical Support roles.
• Ability to manage multiple stakeholders effectively.
• Strong ability to work in fast-paced environments.

Responsabilités

• Escalate technical issues and follow up until resolved.
• Ensure standards and procedures are followed.
• Answer queries related to standard applications.

Connaissances

Excellent communication skills

Interpersonal skills

Team player

Attention to detail

Formation

Degree/Diploma in Computer Science or Engineering

Description du poste

The Offer

• Work within a company with a solid track record of success
• Join a well-known brand within Hospitality
• Leadership Role

The Job

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up until the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issues related to the usage of standard applications and IT services.
• Providing monthly help desk reports.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering, or a related field.
• You have at least 2 years of experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders.
• You are highly goal-driven and work well in fast-paced environments.
• You pay strong attention to detail and deliver work of a high standard.

The Employer

Our client is a private, family-owned organization. It has its roots in 1916 when our client joined their father’s business as general provisions merchants.