Product Support Engineer - French Speaker (gn) - Lyon

TN France; Écully; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

Join a forward-thinking company that is shaping the future of optics and imaging. As a Product Support Engineer, you'll be at the forefront of customer interaction, providing expert technical assistance and product recommendations. This dynamic role allows you to work closely with diverse teams across Europe, ensuring customers receive the best support possible. Enjoy a vibrant work environment where your contributions matter, and benefit from a competitive salary along with a range of perks including training programs and mobile working opportunities. If you're passionate about technology and customer service, this is the perfect opportunity for you.

Prestations

Company pension scheme

Mobile working opportunities

Extensive training and development programs

Company events

Qualifications

• Bachelor's degree in Science or Engineering required.
• Fluent in French and English for effective communication.

Responsabilités

• Provide technical assistance and product recommendations to customers.
• Handle customer inquiries and manage accounts effectively.
• Collaborate with global teams to support marketing initiatives.

Connaissances

Technical Assistance

Customer Support

Communication Skills

Problem-Solving Skills

Fluency in French

Fluency in English

Formation

Bachelor's degree in Science

Bachelor's degree in Engineering

Outils

MS Office

Description du poste

Product Support Engineer - French Speaker (gn) - Lyon, Écully

Client:

Location:

Écully, France

Job Category:

-

EU work permit required:

Yes

Job Reference:

2f4a1e601015

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Lyon, France

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics, and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're seeking a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your responsibilities will include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos. This role offers a dynamic and engaging environment.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

The following requirements are representative of the skills, knowledge, and abilities needed. We value inclusivity and will consider reasonable accommodations for individuals with diverse abilities.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for a rewarding experience! We offer a competitive salary and a range of perks including:

• Company pension scheme
• Mobile working opportunities
• Extensive training and development programs
• Company events
• And much more!

If you're ready to explore the world of optics with us, apply now and help us shape the future!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), based on the candidate's preference.

Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, check our Blog.

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