English speaker - customer service

JR France; Tarbes; Sur place; EUR 20 000 - 30 000; Temps partiel

Résumé du poste

A tech-driven roadside assistance insurance start-up is seeking a highly motivated customer service professional. The role involves overseeing digital support processes and requires proficiency in French and good knowledge of English. This part-time position includes shift-based work with occasional night and weekend shifts.

Qualifications

• Proficiency in French (C1/C2 level).
• Good knowledge of English.
• Previous experience in operations and/or customer service is a plus.

Responsabilités

• Oversee the digital support process, intervening where necessary.

Connaissances

French

English

Description du poste

Job Description:

hlpy, born in 2020, is a tech-driven roadside assistance insurance start-up founded by visionaries who identified a market gap and redefined the industry with a cutting-edge digital solution. This marks another milestone in our journey to becoming the go-to solution for modern roadside assistance across Europe and beyond.

We operate on a B2B2C model, partnering with key players in the automotive industry—insurance companies, car manufacturers, rental agencies, and mobility providers. Our advanced digital platform allows their customers to request roadside assistance and replacement solutions instantly and in real-time, transforming roadside help delivery.

We are looking for a highly motivated customer service professional to:

• Oversee the digital support process, intervening where necessary.

Requirements:

• Proficiency in French (C1/C2 level)
• Good knowledge of English
• Previous experience in operations and/or customer service is a plus

Additional Information:

• Part-time position (30 hours per week)
• Shift-based role requiring occasional night and weekend shifts
• Please send your CV in English