Operations Manager - F&B

TN France; Issy-les-Moulineaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading hospitality company is seeking a dynamic manager to oversee F&B, Conference & Banqueting, and Kitchen teams. The ideal candidate will have strong leadership skills and experience in optimizing operations and customer service. You will be responsible for meeting financial targets while ensuring high-quality service and staff development. Join a company that values growth and offers exclusive benefits, including discounts and training opportunities.

Prestations

ALL Heartist Program

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty Program

Access to training platforms

Qualifications

• 3 years’ experience in a similar hospitality role.
• Ability to meet revenue targets.

Responsabilités

• Direct F&B, Conference & Banqueting, and Kitchen teams.
• Develop and implement staffing optimization strategies.
• Manage department operations and capital expenditure plans.

Connaissances

Leadership

Customer Service

Budget Management

Coaching

Formation

Tertiary qualifications in Business or Hospitality

Outils

Microsoft Office

Opera Cloud

Delphi

Description du poste

Below is a refined version of the job description, focusing on clarity, proper formatting, and removing irrelevant content while preserving the original information.

Company Description

Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps from the airport and a short 15-minute drive from Darwin CBD. The hotels offer a prime location for both business and leisure travelers.

Airport Development Group (ADG) has invested significantly to transform these properties into a world-class destination. Recent enhancements include a new lagoon pool, a poolside restaurant, a centralized reception, and other exciting upgrades planned over the next two years.

Job Description

• Direct F&B, Conference & Banqueting, and Kitchen teams to ensure successful department operation, focusing on customer service, relations, F&B costs, standards, quality, budgets, efficiency, profitability, health and safety, staff costs, reporting, menu, and wine list management.
• Develop and implement strategies to optimize staffing levels, aiming to meet financial and service quality targets.
• Manage department operations, including capital expenditure plans and system implementations to improve margins and reduce costs.

Qualifications

• Tertiary qualifications in Business or Hospitality or 3 years’ experience in a similar hospitality role.
• Proven leadership experience in customer service.
• Ability to meet revenue targets.
• Proficiency in IT systems such as Microsoft Office, Opera Cloud, or Delphi (or similar Property Management System).
• Ability to coach, mentor, develop, and inspire teams.

Additional Information

What is in it for you:

• ALL Heartist Program – Enjoy exclusive discounts on accommodation and F&B at Accor properties worldwide.
• Family & Friends Discounts – Share benefits with loved ones, offering discounts on accommodation, services, and events.
• Accor Live Limitless (ALL) Loyalty Program – Earn points and rewards with every stay, unlocking more benefits.
• Learn Your Way – Access training platforms like Accor Academy and Typsy to develop your skills.

We support your growth and learning every day, helping you find purpose and explore limitless possibilities with Accor. Aboriginal & Torres Strait Islander people are strongly encouraged to apply.